Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle calls, manage patient data, and coordinate healthcare services in a dynamic team.
- Company: Join BARDOC, a leader in 24/7 healthcare services across Greater Manchester.
- Benefits: Earn £12.60 to £12.92 per hour with flexible part-time shifts.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: GCSE standard education and experience with the public required.
- Other info: Enjoy a supportive environment with opportunities for personal development.
The predicted salary is between 12 - 13 £ per hour.
New opportunities have arisen within our busy 24/7 Operations Department for Patient Coordinators. Various shift patterns are available including evenings, weekends and overnights. Patient Coordinator roles are located in Bury and Bolton.
Main duties
- To fulfil efficient call handling, dispatching, administration and reception duties, working as a member of the BARDOC Operations Team.
- Answer telephone calls from the general public and Healthcare Professionals in a courteous, helpful and professional manner.
- Accurate recording of patient data in line with GDPR protocols.
- Despatch home visits to BARDOC Visiting Services.
- Manage the bookings of Treatment Centre appointments.
- Ensure effective comfort calling to patients when required.
- Liaise and collaborate with other external multi-disciplinary teams, such as Hospitals, Pharmacies, Nursing Services, Ambulance and Police.
- Any other duties reasonably falling within the nature of this post.
About Us
Set up in 1996 as the Preferred Provider of GP Out of Hours Services, BARDOC has evolved into a leader of delivering a diverse range of 24/7 healthcare services across Greater Manchester. The service has developed a reputation for innovation and has evolved into a Community Benefit Society which works in partnership with patients and a range of other service providers to deliver high quality patient focused care to the heart of its local communities.
Details
- Date posted: 03 February 2026
- Pay scheme: Other
- Salary: £12.60 to £12.92 an hour, Dependent on shift worked
- Contract: Permanent
- Working pattern: Part-time
- Reference number: B0230-PC-001
- Job locations: Moorgate Primary Care Centre, 22 Derby Way, Bury, Manchester, BL9 0NJ; Health Centre, Waters Meeting Road, Bolton, BL1 8TT
Behaviours Required
- Self-motivated, well organised and proactive.
- Demonstrates accountability for own workload and open to learning from mistakes.
- A willingness to learn from others, sharing knowledge with colleagues.
- Is approachable and takes pride in own work.
- Acts with honesty and integrity through all you do.
- Demonstrates a flexible approach to working.
Qualifications
- Essential: Educated to GCSE standard or equivalent.
Experience
- Essential: Experience of working with the general public.
- Experienced in working with IT, databases and systems.
- Desirable: Experience of a similar role.
Behaviours Required
- Strong commitment to providing excellent customer care.
- Good team worker and ability to work on own initiative.
- Enthusiastic and flexible.
- Commitment to personal development.
- Willingness to comply with business dress code.
- Displays honesty and integrity.
- Always demonstrate equality and diversity.
Other Requirements
- A satisfactory Standard Disclosure Barring Service (DBS) check.
- 2 Satisfactory references [1 from current / most recent employer & 1 character].
Knowledge
- Desirable: Knowledge of the NHS out of hours service.
- Understanding of confidentiality regulations and protocols.
- Understanding of Health and Safety regulations.
Skills
- Good communication and interpersonal skills.
- Ability to converse confidently and clearly in spoken English to both patients and colleagues.
- Strong written communication skills.
- Organisational skills.
- Ability to adapt to change within the working situation.
- Ability to use own initiative.
- Ability to work under pressure.
- IT, keyboard and telephony skills.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
BARDOC, Moorgate Primary Care Centre, 22 Derby Way, Bury, Manchester, BL9 0NJ
Patient Coordinator in Bury employer: BARDOC LIMITED
Contact Detail:
BARDOC LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator in Bury
✨Tip Number 1
Get to know the company! Research BARDOC and its values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission of providing top-notch patient care.
✨Tip Number 2
Practice your communication skills! As a Patient Coordinator, you'll be handling calls and liaising with various teams. Role-play with a friend or family member to get comfortable with answering questions and managing different scenarios.
✨Tip Number 3
Be proactive during interviews! Prepare questions that show your interest in the role and the team dynamics. This not only demonstrates your enthusiasm but also helps you gauge if the job is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the BARDOC team. Don’t miss out on this opportunity!
We think you need these skills to ace Patient Coordinator in Bury
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Patient Coordinator role. Highlight your relevant experience and skills that match the job description. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as this is key in the role of a Patient Coordinator.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at BARDOC LIMITED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Patient Coordinator role. Familiarise yourself with the main duties like call handling, patient data recording, and liaising with healthcare professionals. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Care Skills
Since this role heavily involves customer interaction, be prepared to discuss your experience in providing excellent customer care. Think of specific examples where you've gone above and beyond for a customer or resolved a difficult situation. This will demonstrate your commitment to patient-focused care.
✨Demonstrate Your Organisational Skills
As a Patient Coordinator, you'll need to manage multiple tasks efficiently. During the interview, highlight your organisational skills by sharing examples of how you've successfully juggled various responsibilities in previous roles. This will reassure them that you can handle the demands of the job.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the work environment, and the challenges faced in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
