Senior Fraud Analyst

Senior Fraud Analyst – Financial Services

📍 Location: London (Hybrid)

💰 Salary: Competitive + Excellent Benefits

Are you an experienced fraud analyst looking to take on a senior role in a fast-paced financial services environment? We are seeking a Senior Fraud Analyst to play a key role in fraud detection, investigation, and prevention. This position offers the opportunity to work cross-functionally with Fraud, Data Science, Product, Compliance, and external partners to optimise fraud detection processes, enhance fraud models, and mitigate financial risk.

Key Responsibilities

🔍 Fraud Prevention & Analysis

• Investigate and manage complex fraud cases, working closely with both internal teams and outsourced fraud operations (BPO).
• Analyse fraud patterns, conduct root cause assessments, and implement preventive measures to reduce risk.
• Support the continuous improvement of fraud policies and account review processes.

🤝 BPO Coordination

• Oversee outsourced fraud detection activities, ensuring alignment with SLAs and KPIs.
• Provide guidance and feedback on complex fraud cases escalated by BPO teams.
• Identify and address gaps in fraud detection processes.

📊 Reporting & Analytics

• Use advanced data analysis techniques to monitor fraud trends and drive process improvements.
• Develop and maintain dashboards tracking fraud KPIs, losses, and recovery rates.
• Prepare detailed reports on fraud performance for senior stakeholders.

What We’re Looking For

✅ Experience in fraud analysis, ideally within financial services.

✅ Strong analytical and investigative skills.

✅ Proficiency in SQL and Python for fraud analysis.

✅ Experience with fraud prevention tools (CIFAS, Onfido, Experian, GBG).

✅ Excellent communication skills for stakeholder management.

✅ Ability to collaborate effectively with internal and external teams.

✅ Strong Microsoft Office skills.

✅ Certifications such as CFE or CAMS are highly desirable.

✅ A degree in Mathematics, Statistics, Engineering, Computer Science, or Finance is an advantage.

Perks & Benefits

💰 Compensation & Savings:

• Pension scheme, share options & 5% cashback on in-app purchases.
• £200 for home office setup.

🩺 Health & Wellbeing:

• Private medical insurance (including GP consultations, prescriptions, mental health support, optical & dental cover).
• Employee Assistance Programme with unlimited mental health sessions & 24/7 GP access.
• Gym membership discounts & wellbeing consultations.

👨 👩 👧 👦 Family-Friendly Policies:

• Enhanced maternity, paternity, adoption, and shared parental leave.

📚 Learning & Development:

• Support for professional qualifications & memberships.
• Access to e-learning, internal training, and FCA regulatory training.

🏢 Workplace Perks:

• Hybrid working, casual dress code & regular team socials.
• Healthy office snacks.

🚀 Join a forward-thinking team and help drive fraud prevention in a dynamic, fast-growing financial services environment.