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- Tasks: Own and enhance the ServiceNow CMDB, ensuring accurate data for IT service management.
- Company: Join a forward-thinking company focused on IT service excellence.
- Benefits: Flexible fractional role with competitive pay and professional growth opportunities.
- Other info: Work 3-4 days a week in a dynamic and supportive environment.
- Why this job: Be the go-to expert in ServiceNow CMDB and make a real impact.
- Qualifications: Strong ServiceNow CMDB experience and solid ITIL knowledge required.
The predicted salary is between 36000 - 60000 £ per year.
ServiceNow & CMDB Specialist required to own and improve Configuration Management Database, ensuring accurate, trusted data that supports IT service management and operational processes.
Key Responsibilities
- Manage and enhance the ServiceNow CMDB in line with best practice (eg CSDM)
- Define and enforce CMDB governance and data quality standards
- Configure and support discovery, service mapping, and integrations
- Maintain CI lifecycle and relationship accuracy
- Provide reporting and insights on CMDB health and compliance
- Act as the ServiceNow CMDB subject-matter expert
Skills & Experience
- Strong hands-on ServiceNow CMDB experience
- Solid understanding of ITIL Configuration Management
- Experience with CSDM, Discovery, and Service Mapping
- Excellent stakeholder engagement and documentation skills
Please Note: This role is fractional with 3-4 days per week commitment.
ServiceNow & CMDB Specialist in Manchester employer: Barclay Simpson
Contact Detail:
Barclay Simpson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow & CMDB Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with ServiceNow and CMDB. Attend meetups or webinars to connect with potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in managing and enhancing CMDBs. This can really set you apart from other candidates when you’re chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on ITIL principles and CSDM best practices. Be ready to discuss how you've defined and enforced governance and data quality standards in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ServiceNow & CMDB Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with ServiceNow and CMDB. We want to see how your skills align with the job description, so don’t be shy about showcasing your ITIL knowledge and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm for Configuration Management and how you can contribute to our team’s success.
Showcase Your Stakeholder Engagement Skills: Since this role involves working with various stakeholders, make sure to mention any experiences where you’ve successfully engaged with others. We appreciate clear communication and collaboration, so highlight those skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Barclay Simpson
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow CMDB knowledge. Be ready to discuss your hands-on experience and how you've managed and enhanced CMDBs in the past. Think of specific examples where you've applied best practices like CSDM.
✨Understand ITIL Configuration Management
Since this role requires a solid understanding of ITIL, be prepared to explain how you've implemented ITIL principles in your previous roles. Highlight any specific challenges you faced and how you overcame them to ensure data quality and governance.
✨Engage with Stakeholders
Showcase your excellent stakeholder engagement skills by preparing to discuss how you've collaborated with different teams. Bring examples of how you've communicated complex information clearly and effectively to non-technical stakeholders.
✨Prepare for Technical Questions
Expect technical questions related to discovery, service mapping, and integrations. Brush up on these topics and be ready to provide insights on CMDB health and compliance. Demonstrating your expertise will set you apart as a subject-matter expert.