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- Tasks: Own and enhance the Configuration Management Database for IT service management.
- Company: Join a forward-thinking company focused on IT excellence.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Why this job: Be the go-to expert in ServiceNow CMDB and make a real difference.
- Qualifications: Hands-on experience with ServiceNow CMDB and strong ITIL knowledge required.
- Other info: Part-time role with 3-4 days per week commitment.
The predicted salary is between 36000 - 60000 £ per year.
ServiceNow & CMDB Specialist required to own and improve Configuration Management Database, ensuring accurate, trusted data that supports IT service management and operational processes.
Key Responsibilities
- Manage and enhance the ServiceNow CMDB in line with best practice (eg CSDM)
- Define and enforce CMDB governance and data quality standards
- Configure and support discovery, service mapping, and integrations
- Maintain CI lifecycle and relationship accuracy
- Provide reporting and insights on CMDB health and compliance
- Act as the ServiceNow CMDB subject-matter expert
Skills & Experience
- Strong hands-on ServiceNow CMDB experience
- Solid understanding of ITIL Configuration Management
- Experience with CSDM, Discovery, and Service Mapping
- Excellent stakeholder engagement and documentation skills
Please Note: This role is fractional with 3-4 days per week commitment.
ServiceNow & CMDB Specialist in London employer: Barclay Simpson
Contact Detail:
Barclay Simpson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow & CMDB Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with ServiceNow and CMDB. Attend meetups or webinars to connect with potential employers and show off your passion for the field.
✨Tip Number 2
Prepare for interviews by brushing up on your ServiceNow and ITIL knowledge. Be ready to discuss how you've managed CMDBs in the past and share specific examples of how you improved data quality and governance.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This way, you’ll stand out and show that you’re genuinely interested in joining our team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace ServiceNow & CMDB Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with ServiceNow CMDB and ITIL Configuration Management. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your experience with CSDM, Discovery, and Service Mapping makes you the perfect fit for us.
Showcase Your Stakeholder Engagement Skills: Since excellent stakeholder engagement is key for this role, include examples in your application that demonstrate how you've successfully collaborated with others in past projects. We love to see teamwork in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Barclay Simpson
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow CMDB knowledge. Be ready to discuss your hands-on experience and how you've managed and enhanced CMDBs in the past. Think of specific examples where you've applied best practices like CSDM.
✨Understand ITIL Configuration Management
Familiarise yourself with ITIL principles, especially around Configuration Management. Be prepared to explain how these principles guide your work and how they can improve data quality and governance in a CMDB context.
✨Engage Stakeholders Effectively
Since stakeholder engagement is key, think about how you've successfully communicated with different teams in previous roles. Prepare to share examples of how you've documented processes or gathered requirements from stakeholders.
✨Showcase Your Reporting Skills
Be ready to discuss how you've provided insights on CMDB health and compliance in the past. Bring examples of reports you've created and how they've influenced decision-making or improved processes.
