JIRA Business Analyst / SME in London

Key responsibilities Take ownership of JIRA design thinking processes
Gathering and analysing Security Expertise and Advisory user requirements, translating them into technical JIRA specifications
Recommending JIRA fields, features, workflows, automation, and configurations to optimise use of the tool
Supporting wider Cyber and Operational Resilience teams in enhancing JIRA adoption, including creating workflows for teams not currently using JIRA but wishing to implement it
Enhancing JIRA dashboards, reports, and filters to meet reporting needs
Identifying opportunities to improve interconnectivity among Cyber and Operational Resilience teams through JIRA features
Ensuring JIRA aligns with agile practices and methodologies across the directorate
Providing training and support to JIRA champions within the directorate
Collaborating with the ERP (Enterprise Risk Planning) Product Group, which manages JIRA administration, to implement technical changes for Security Expertise and Advisory and Cyber and Operational Resilience projects
Skillset Sought Skilled in configuring and customizing JIRA projects, workflows, and fields
Strong understanding of agile methodologies
Self-motivated, results-driven – Strong analytical and problem-solving abilities
Excellent communication and interpersonal skills
Experience with JIRA plugins and add-ons is a plus

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