JIRA Business Analyst / SME in Edinburgh

Key responsibilities Take ownership of JIRA design thinking processesGathering and analysing Security Expertise and Advisory user requirements, translating them into technical JIRA specificationsRecommending JIRA fields, features, workflows, automation, and configurations to optimise use of the toolSupporting wider Cyber and Operational Resilience teams in enhancing JIRA adoption, including creating workflows for teams not currently using JIRA but wishing to implement itEnhancing JIRA dashboards, reports, and filters to meet reporting needsIdentifying opportunities to improve interconnectivity among Cyber and Operational Resilience teams through JIRA featuresEnsuring JIRA aligns with agile practices and methodologies across the directorateProviding training and support to JIRA champions within the directorateCollaborating with the ERP (Enterprise Risk Planning) Product Group, which manages JIRA administration, to implement technical changes for Security Expertise and Advisory and Cyber and Operational Resilience projectsSkillset Sought Skilled in configuring and customizing JIRA projects, workflows, and fieldsStrong understanding of agile methodologiesSelf-motivated, results-driven – Strong analytical and problem-solving abilitiesExcellent communication and interpersonal skillsExperience with JIRA plugins and add-ons is a plus

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