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- Tasks: Manage the order-to-cash process and ensure product availability for key customers.
- Company: Join a leading FMCG business with over 50 years of innovation and global reach.
- Benefits: Enjoy competitive leave, private medical cover, staff discounts, and wellness programmes.
- Why this job: Gain exposure to a global supply chain while working in a dynamic, collaborative environment.
- Qualifications: Solid understanding of supply chain processes and strong communication skills required.
- Other info: Opportunities for career progression and involvement in continuous improvement initiatives.
The predicted salary is between 28800 - 43200 £ per year.
The Opportunity We\’re working with a market-leading FMCG business that has been at the forefront of product innovation for over 50 years. With operations across the UK and international markets, this is a fantastic chance to join a forward-thinking team in a role that offers real variety, responsibility, and career progression. As Customer Supply Coordinator, you\’ll play a pivotal role in managing the order-to-cash process for a set of key customers. You\’ll partner with commercial, planning, and logistics teams to ensure product availability, seamless fulfilment, and outstanding service levels. It\’s a great opportunity to work with major national and international retailers, gaining exposure to a truly global supply chain. Key Responsibilities Build strong relationships with customers, ensuring service performance supports joint business targets. Coordinate and execute supply and service plans that balance operational cost and service. Analyse EPOS data and provide insights to planning teams to improve service and efficiency. Manage supply chain administration, including product set-ups, promotional forms, pricing, and data integrity. Oversee order management processes from entry through to invoicing, claims, and returns. Monitor KPIs such as OTIF, fill rates, and forecast accuracy, resolving issues proactively. Drive continuous improvement initiatives to optimise systems and processes. What We\’re Looking For Essential: Solid understanding of supply chain and order fulfilment processes. Experience managing order accuracy, allocations, and timely fulfilment. Strong communication skills with a customer service mindset. Ability to work cross-functionally with Sales, Logistics, Finance, and Planning. Proactive, adaptable, and collaborative approach. Desirable: Experience with ERP systems such as SAP, Oracle, or NetSuite. Direct supply chain support to retailers, distributors, or key accounts. Familiarity with inventory, stock management, and logistics coordination. FMCG or consumer goods sector experience. Exposure to export / international order management. Benefits Include: Competitive annual leave (24 days + bank holidays, rising with service). Private medical and dental cover. Generous staff discount scheme. Pension contributions and sick pay support. Health & wellbeing programme. Free onsite parking & EV charging. Enhanced maternity/paternity leave. Company events and charity days
Customer Supply Coordinator employer: Barclay Meade
Contact Detail:
Barclay Meade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Coordinator
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Customer Supply Coordinator. Understanding the order-to-cash process and how it integrates with commercial, planning, and logistics teams will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the FMCG sector, especially those who have experience in supply chain roles. Engaging with them can provide insights into the industry and may even lead to referrals or recommendations for your application.
✨Tip Number 3
Brush up on your analytical skills, particularly in relation to EPOS data. Being able to discuss how you've used data to improve service levels or efficiency in past roles will demonstrate your capability to contribute effectively in this position.
✨Tip Number 4
Showcase your ability to work cross-functionally by preparing examples from your previous experiences. Highlighting instances where you've collaborated with sales, logistics, or finance teams will illustrate your adaptability and teamwork skills, which are crucial for this role.
We think you need these skills to ace Customer Supply Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain and order fulfilment processes. Use specific examples that demonstrate your ability to manage order accuracy and work cross-functionally with different teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer service mindset. Mention how your proactive and adaptable approach aligns with the company's values and the role's responsibilities.
Highlight Relevant Skills: In your application, emphasise any experience you have with ERP systems like SAP or Oracle, as well as your familiarity with inventory and logistics coordination. This will show that you have the technical skills needed for the role.
Showcase Continuous Improvement Initiatives: Discuss any past experiences where you drove continuous improvement initiatives in your previous roles. This could include optimising systems or processes that led to better service levels or operational efficiency.
How to prepare for a job interview at Barclay Meade
✨Understand the Supply Chain Basics
Make sure you have a solid grasp of supply chain and order fulfilment processes. Brush up on key terms and concepts, as this will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, prepare examples of how you've effectively collaborated with different teams in the past. Highlight any experiences where you successfully managed customer relationships.
✨Be Data Savvy
Familiarise yourself with EPOS data analysis and how it can improve service and efficiency. Be ready to discuss any relevant experience you have with data analysis and how it has impacted your previous roles.
✨Demonstrate Proactivity and Adaptability
Prepare to share instances where you've taken the initiative to resolve issues or improve processes. Employers value candidates who can adapt to changing circumstances and drive continuous improvement.
