Weekend Admin Assistant: Front Desk & Resident Support

Weekend Admin Assistant: Front Desk & Resident Support

Full-Time 12 - 15 £ / hour (est.) No working from home possible
Barchester Healthcare

At a Glance

  • Tasks: Support residents and staff by managing calls, files, and welcoming visitors.
  • Company: Barchester care home dedicated to quality resident care.
  • Benefits: Competitive pay, free training, wellbeing tools, and retail discounts.
  • Other info: Join a vibrant team with opportunities for recognition and growth.
  • Why this job: Make a real difference in residents' lives while developing your skills.
  • Qualifications: Good multitasking, computer skills, and a friendly attitude.

The predicted salary is between 12 - 15 £ per hour.

This is a part time weekend role - 10 hrs across Saturday Sunday (5 hr shifts).

ABOUT THE ROLE

As a Weekend Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person; you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

  • Free training and development for all roles
  • Access to wellbeing and support tools
  • A range of retail discounts and savings
  • Unlimited referrals with our Refer a Friend bonus scheme
  • Employee of the Month rewards and Long Service Awards
  • And so much more!

Weekend Admin Assistant: Front Desk & Resident Support employer: Barchester Healthcare

Barchester is an exceptional employer, offering a supportive and vibrant work environment where you can truly make a difference in the lives of our residents. With a strong focus on employee development through free training and a comprehensive rewards package, including wellbeing support and retail discounts, we ensure that our staff feel valued and empowered. Join us at our care home, where your contributions are recognised and celebrated, making it a fulfilling place to work.

Barchester Healthcare

Contact Details:

Barchester Healthcare Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Weekend Admin Assistant: Front Desk & Resident Support

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Barchester and their values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.

Tip Number 2

Practice your people skills! Since this role is all about engaging with residents and visitors, try role-playing common scenarios with friends or family. This will boost your confidence and help you shine during the interview.

Tip Number 3

Be ready to showcase your multitasking abilities! Think of examples from your past experiences where you've juggled multiple tasks successfully. This will demonstrate that you can handle the varied responsibilities of the Admin Assistant role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Barchester. Don’t miss out on this opportunity!

We think you need these skills to ace Weekend Admin Assistant: Front Desk & Resident Support

Multi-tasking
Good Computer Skills
Confident Telephone Manner
Customer Service Skills
Interpersonal Skills
Attention to Detail
File Management

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you’re passionate about working with residents and how you can contribute to our vibrant environment.

Tailor Your Application:Make sure to tailor your application to the Weekend Admin Assistant role. Highlight your multi-tasking skills, computer proficiency, and that friendly telephone manner we’re looking for. This shows us you’ve done your homework and understand what we need!

Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if necessary to make your skills and experiences stand out!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Barchester Healthcare

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Weekend Admin Assistant. Familiarise yourself with tasks like answering phones, handling files, and engaging with residents. This will help you demonstrate your knowledge and enthusiasm for the role.

Show Your People Skills

Since this role involves interacting with residents and their families, be prepared to showcase your people skills. Think of examples from your past experiences where you've successfully engaged with others, whether in a work setting or otherwise. This will highlight your suitability for creating a vibrant environment.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the care home and its culture. Asking about training opportunities or how they support staff can show your genuine interest in the role and help you assess if it’s the right fit for you.

Practice Your Telephone Manner

Since a confident telephone manner is crucial for this position, practice speaking clearly and professionally over the phone. You could even role-play with a friend to simulate common scenarios you might encounter, such as answering calls or greeting visitors.