At a Glance
- Tasks: Drive sales and marketing to increase occupancy in a prestigious care home.
- Company: Join Barchester, an industry-leading care provider with exceptional quality ratings.
- Benefits: Competitive salary plus commission, retail discounts, and wellbeing support.
- Other info: Supportive environment with great progression opportunities.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Sales and marketing experience preferred; confident with data analysis and Microsoft Office.
The predicted salary is between 27000 - 33000 £ per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home.
You will deliver a full range of sales and marketing approaches to drive sales including:
- Handling enquiries
- Developing the digital profile of the home
- Networking with the local community
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
Key responsibilities include:
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
Requirements:
- Proven sales and marketing experience, preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
Responsibilities also include talking to potential new residents over the phone, providing informative and welcoming tours of the home, actively generating leads, identifying local marketing opportunities, and maintaining a contacts database.
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Manager (CRM) in Surrey employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As a Regional Clinical Lead & Deputy Manager, you will benefit from comprehensive training opportunities, a collaborative environment, and the chance to make a meaningful impact on residents' lives across various care homes in the region. With a commitment to high-quality care and regulatory compliance, Barchester fosters a rewarding career path for those passionate about healthcare.
