At a Glance
- Tasks: Support the rollout of digital care systems and enhance user experience across various teams.
- Company: Barchester Healthcare, a leader in social care with a focus on innovation.
- Benefits: Fixed term contract with opportunities for professional development and hands-on experience.
- Other info: Dynamic role with national travel and collaboration across multiple departments.
- Why this job: Make a real difference in care delivery while embracing new technologies.
- Qualifications: Experience in project support and strong IT skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
This is a fixed term contract, suitable applicants must be immediately available.
About the Role
Barchester Healthcare is seeking an experienced and enthusiastic Implementer E Care to support the successful rollout and adoption of our digital care systems across our homes, hospitals and support functions. This is a national role focused on helping colleagues embrace new technologies, processes and ways of working. You will play a key part in ensuring our digital transformation programmes deliver meaningful improvements to care delivery, operational efficiency and colleague experience.
Working closely with project teams, operational stakeholders, Learning & Development colleagues and system users, you will provide hands-on support, coaching and guidance to ensure successful implementation and long-term adoption of new systems.
What You'll Be Doing
- Supporting System Adoption and User Success
- Provide frontline support and guidance to colleagues using E Care systems across homes, hospitals and corporate teams.
- Deliver on-the-job coaching and support during implementation visits and hypercare periods.
- Work alongside Digital System Trainers to ensure training materials remain effective, relevant and user-friendly.
- Assist in gathering and reviewing user feedback to support continuous system improvement.
- Develop and maintain clear guidance documents, user resources and support materials.
- Managing Issues and Driving Continuous Improvement
- Resolve day-to-day system issues to minimise disruption and support successful implementation.
- Escalate complex issues to appropriate project team members where necessary.
- Build strong working relationships with operational and support teams to identify improvement opportunities.
- Support the review and implementation of system enhancements that improve user experience and business performance.
- Supporting Change Management Activities
- Engage colleagues at all levels to encourage adoption of new systems and processes.
- Support the delivery of change initiatives that improve efficiency, compliance and quality of care.
- Work collaboratively with Change and Learning & Development teams to ensure smooth transitions and positive user experiences.
- Building Strong Stakeholder Relationships
- Liaise with internal stakeholders and external partners to ensure implementation activities meet business needs.
- Adapt communication and influencing approaches to suit different audiences and situations.
- Encourage feedback and collaboration to continually improve implementation approaches.
- Promote effective partnership working across multiple departments and locations.
About You
Essential
- Experience supporting projects, change programmes or system implementations.
- Experience working with external suppliers, partners or agencies.
- Strong understanding of business processes and system adoption.
- Excellent IT skills, including Microsoft Word, Excel, PowerPoint and Outlook.
- Strong analytical, auditing and problem-solving skills with exceptional attention to detail.
- Excellent communication, presentation and report-writing skills.
- Ability to build positive relationships and influence stakeholders at all levels.
- A collaborative and people-focused approach.
- Evidence of continuing professional development within a relevant discipline.
- Full UK driving licence and willingness to travel nationally.
Social care (care at home)) employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee growth and development. As an Implementer E Care, you will be at the forefront of our digital transformation, with opportunities to enhance your skills while making a meaningful impact on care delivery across our homes and hospitals. With a commitment to innovation and continuous improvement, Barchester provides a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Social care (care at home))
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Barchester Healthcare, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Social care (care at home))
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Barchester Healthcare. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Barchester Healthcare. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Barchester Healthcare
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Barchester Healthcare.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Social care (care at home)) role at Barchester Healthcare, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Barchester Healthcare that you can think critically and act effectively under pressure.
