Senior Business Analyst

Senior Business Analyst – Barchester Healthcare

Barchester Healthcare, one of the UK’s leading care providers, is looking for an experienced Senior Business Analyst to join our IT Demand & Innovation Team. In this brand‑new position you will deliver outcome‑focused business analysis across our technology landscape, supporting both business as usual and complex change projects.

Benefits

• Competitive starting salary
• 25 days annual leave, plus bank holidays
• Flexible, remote working
• Unlimited access to our generous refer‑a‑friend scheme – earn up to £500 per referral
• Wide range of retail and leisure discounts at major brands and supermarkets
• Free access to medical specialists and second‑opinion support
• Confidential free access to counselling and legal services

Required Experience and Qualifications

• BCS International Diploma in Business Analysis
• Minimum of 5 years’ experience as a Senior Business Analyst, ideally within a technology, healthcare or social care regulated industry
• Experience analysing business requirements and preparing user stories and detailed acceptance criteria
• Experience defining end‑to‑end user journeys, workflows and business processes, and translating requirements into actionable technical specifications
• Ability to work with and influence senior users in a rapidly changing business environment
• Proficiency in business analysis tools and methodologies
• Flexible to travel across the UK

Role and Responsibilities

• Lead workshops with stakeholders to understand and document current processes, pain points, root cause analysis, and opportunities for improvement
• Conduct detailed analysis of business processes and systems
• Develop detailed “as‑is” and “to‑be” process maps, ensuring that proposed solutions align with organisational goals
• Lead the business with end‑to‑end thinking to enable a holistic view for digital transformation initiatives
• Translate complex business needs into clear, concise, testable, and traceable functional and non‑functional requirements
• Identify and evaluate innovative IT solutions to support initiatives
• Ensure that IT and innovation initiatives are delivered on time and within scope
• Act as a liaison between business teams and technical teams to ensure successful communication and delivery

Location: London, England, United Kingdom

Salary: £70,000 – £80,000