At a Glance
- Tasks: Manage and optimise Salesforce to enhance user experience and support business needs.
- Company: Barchester Healthcare, a leader in delivering exceptional care through technology.
- Benefits: Collaborative team environment, career development, and the chance to shape future tech solutions.
- Other info: Fast-paced environment with opportunities for continuous improvement and innovation.
- Why this job: Join a major Salesforce project and make a real impact in a growing organisation.
- Qualifications: 2+ years Salesforce admin experience and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 € per year.
About the Role
At Barchester Healthcare, we are investing in technology and systems that support the delivery of outstanding care and operational excellence across our organisation. We are looking for a Salesforce Administrator to play a key role in both the implementation and ongoing enhancement of our Salesforce platform. Working as part of the IT team, you'll support the day-to-day administration, configuration and optimisation of Salesforce, ensuring users receive an excellent experience and the platform continues to meet evolving business needs. You'll support user management, configuration changes, reporting, system maintenance and training while helping to improve data quality and deliver valuable business insights. This is an exciting opportunity for someone with Salesforce administration experience who enjoys problem solving, supporting users and driving continuous system improvement within a fast-paced environment.
What You'll Be Doing
- Salesforce Administration & Configuration
- Manage all aspects of Salesforce user administration including user setup and deactivation
- Configure access rights, permissions, profiles, sharing rules and public groups
- Deliver Salesforce configuration changes including:
- Flows
- Assignment rules
- Approval processes
- Fields and page layouts
- Record types and dynamic layouts
- Apps and actions
- Custom settings
- Mobile administration
- Dashboards and reports
- Support ongoing platform enhancements and optimisation following implementation
- User Support & Customer Experience
- Provide day-to-day support to Salesforce users across the business
- Communicate platform updates and system changes effectively to end users
- Deliver proactive system maintenance activities including security reviews, release updates, health checks and optimiser reviews
- Support and deliver user training to ensure adoption and effective system usage
- Build positive working relationships with technical and non-technical stakeholders
- Reporting, Data Quality & Insights
- Design and develop custom reports and dashboards to support business performance and decision-making
- Support data management activities to maintain Salesforce data quality and integrity
- Run checks, validations and automations to improve data accuracy and consistency
- Help identify opportunities to improve processes and system performance
About You
- Minimum 2 years experience administering Salesforce platform
- Minimum of one year working within a technical support environment
- Salesforce Administration Certification
- Strong understanding of data management and data import/export processes
- Familiarity with Salesforce and Marketing Cloud
- Excellent problem-solving and analytical skills
- Strong interpersonal and customer service skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Able to work under pressure, manage multiple priorities and work at pace
- Good standard of education including Maths and English
Why Join Barchester?
At Barchester, technology plays a vital role in supporting our people and delivering exceptional care across our services. You'll join a collaborative and supportive team where you'll have the opportunity to contribute to a major Salesforce implementation project while continuing to shape and improve the platform for the future. This is a fantastic opportunity to develop your Salesforce career within a large and growing organisation that values innovation, continuous improvement and employee development.
Salesforce Administrator employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer that prioritises technology and innovation to enhance the quality of care provided across its services. As a Salesforce Administrator, you will be part of a collaborative team dedicated to continuous improvement, with ample opportunities for professional growth and development in a supportive environment. Located in a dynamic sector, Barchester offers a unique chance to make a meaningful impact while enjoying a culture that values employee contributions and fosters a positive work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Administrators or IT professionals on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Barchester Healthcare.
✨Tip Number 2
Show off your skills! If you’ve worked on Salesforce projects, create a portfolio showcasing your achievements. This could be anything from custom reports to successful user training sessions. It’s a great way to demonstrate your hands-on experience.
✨Tip Number 3
Prepare for the interview by brushing up on common Salesforce scenarios. Think about how you would handle user support issues or data quality challenges. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Barchester team.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Salesforce Administrator role. Highlight your relevant experience, especially in user administration and configuration. We want to see how your skills align with what we're looking for!
Showcase Your Skills:In your application, don’t just list your qualifications; showcase your problem-solving abilities and customer service skills. We love candidates who can communicate effectively with both technical and non-technical folks!
Be Clear and Concise:When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showing your enthusiasm for the role and our mission at Barchester.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your experience with user administration, configuration changes, and any specific projects you've worked on. Highlight your Salesforce Administration Certification and how it has helped you in previous roles.
✨Show Off Your Problem-Solving Skills
Barchester is looking for someone who enjoys problem-solving. Prepare examples of challenges you've faced in past roles and how you tackled them. This could be anything from improving data quality to enhancing user experience. Make it clear that you're proactive and always looking for ways to improve systems.
✨Communicate Like a Pro
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. During the interview, demonstrate your strong interpersonal skills by engaging with the interviewer and asking insightful questions about their current Salesforce setup and challenges.
✨Be Ready to Discuss Data Management
Data quality is crucial for Barchester, so be prepared to talk about your experience with data management processes. Share specific examples of how you've maintained data integrity and accuracy in Salesforce. This will show that you understand the importance of data in driving business insights.
