At a Glance
- Tasks: Lead and support care homes, ensuring high standards of care and operational efficiency.
- Company: Join Barchester, a leader in care home management with a focus on quality.
- Benefits: Generous salary, car allowance, 25 days leave, and extensive discounts.
- Other info: Dynamic role with travel, offering excellent career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Registered Nurse or equivalent experience, with strong leadership and operational skills.
The predicted salary is between 50000 - 60000 £ per year.
We are currently seeking a Care Home Operations Manager to join our team and support homes across our Central Division. As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational leadership to our home teams. We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our residents' needs are met.
As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. You'll also be committed to getting our teams to the very best clinical standards through learning and development programmes. This is a permanent position which requires regular travel and overnight stays.
In return for your dedication, we are offering an impressive rewards and benefits package, including:
- Generous starting salary
- £7,500 annual car allowance
- All mileage and expenses paid
- 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days
- Up to 8% employers pension contribution
- Unlimited access to our generous refer a friend scheme, earning up to £1000 per referral
- Access to a wide range of retail and leisure discounts at big brands and supermarkets
- Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
- Confidential and free access to counselling and legal services
Required experience and qualifications:
- Passionate about providing high-quality care and improving the lives of residents
- Registered Nurse (RN) qualification or equivalent professional experience
- Significant experience in a senior operational/leadership role in a care home setting
- Turnaround home management experience
- Significant experience in managing budgets, financial planning, and cost control
- Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations
- Strong track record of improving care quality and driving operational efficiencies
- Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH
- Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting
- Full UK driving licence, with the ability to travel regularly and stay away from home
Role and responsibilities:
- Take on General Manager responsibilities and become a CQC Registered Manager if needed
- Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements
- With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders
- Manage all sales enquiries and proactively promote the home in the local community
- Build a culture of robust performance management
- Oversee staff recruitment, training, motivation, communication, supervision, and appraisal
- Demonstrate determination to deliver quality care
- Build close and trusting relationships with residents and their loved ones
Care Home Operations Manager - Central in Ross on Wye employer: Barchester Healthcare
Barchester is an exceptional employer, offering a supportive and dynamic work environment for Care Home Operations Managers. With a strong commitment to employee development, generous benefits including a competitive salary, car allowance, and extensive leave options, we empower our team to deliver high-quality care while fostering a culture of collaboration and excellence across our Central Division.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Operations Manager - Central in Ross on Wye
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission of delivering high-quality care. Show them you’re not just another candidate, but someone who truly cares about making a difference.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your leadership experience and how you've improved care quality in previous roles. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Care Home Operations Manager - Central in Ross on Wye
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Care Home Operations Manager role. Highlight your experience in senior operational roles and any turnaround management you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about providing high-quality care and how you can inspire teams. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Relevant Experience:When filling out your application, be sure to showcase your significant experience in managing budgets and improving care quality. We’re keen on candidates who understand CQC guidelines and can demonstrate a strong track record in these areas.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Make sure you’re well-versed in the specifics of care home operations and the CQC guidelines. Brush up on your knowledge about quality assurance processes and how to handle complaints, as these are key aspects of the role.
✨Show Your Leadership Skills
Prepare examples that showcase your leadership experience, especially in turnaround situations. Think about times when you’ve successfully motivated a team or improved care quality, and be ready to discuss these during the interview.
✨Be Ready to Discuss Budgets
Since managing budgets is a big part of this role, come prepared with examples of how you’ve handled financial planning and cost control in previous positions. This will demonstrate your capability to manage resources effectively.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the challenges the homes currently face or how they measure success in care delivery. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
