Barchester Healthcare is seeking a Customer Experience Manager to enhance our customer-focused service and drive resident well-being. In this role, you will oversee projects that improve the quality of care and ensure our teams are well-equipped to meet individual needs.
The position entails considerable travelling to priority homes, collaborating with our operations, marketing, and training teams to embed first-class initiatives. Strong project management and communication skills are essential, as is a valid UK driving licence for travel.
You will also enjoy a competitive salary and a comprehensive rewards package, including annual bonuses and professional development opportunities.
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