Resident Experience Manager: CX & Change Leader

Resident Experience Manager: CX & Change Leader

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Barchester Healthcare

At a Glance

  • Tasks: Redefine customer service and enhance resident well-being through innovative initiatives.
  • Company: Barchester Healthcare, dedicated to improving lives and experiences.
  • Benefits: Annual bonus, pension scheme, and professional growth opportunities.
  • Other info: Expect significant travel and a dynamic work environment.
  • Why this job: Make a real difference in residents' lives while developing your career.
  • Qualifications: Strong project management skills and a background in customer experience design.

The predicted salary is between 35000 - 45000 Β£ per year.

Barchester Healthcare is seeking a Customer Experience Manager to redefine customer service and enhance resident well-being. You will collaborate with various teams to deliver initiatives that improve experiences for residents and align with the organization's ambitions.

The ideal candidate will have strong project management skills, a background in customer experience design, and excellent communication abilities. Significant travel is expected as part of this office-based role.

Join us for a rewarding career with benefits like an annual bonus, a pension scheme, and opportunities for professional growth.

Resident Experience Manager: CX & Change Leader employer: Barchester Healthcare

Barchester Healthcare is an exceptional employer that prioritises resident well-being and customer experience, offering a collaborative work culture where your contributions truly matter. With benefits such as an annual bonus, a robust pension scheme, and ample opportunities for professional development, you will find a rewarding career path in a supportive environment dedicated to enhancing the lives of residents.

Barchester Healthcare

Contact Details:

Barchester Healthcare Recruitment Team

We think you need these skills to ace Resident Experience Manager: CX & Change Leader

Project Management
Customer Experience Design
Communication Skills
Collaboration
Initiative Delivery
Resident Well-being Enhancement
Change Leadership