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- Tasks: Drive occupancy by managing enquiries and networking within the community.
- Company: Join Barchester, a leading care provider with exceptional quality ratings.
- Benefits: Attractive salary, competitive commission, wellbeing support, and career development.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Sales experience preferred; data analysis and communication skills are key.
- Other info: Supportive team environment with opportunities for progression.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
Attritive salary, alongside a competitive commission structure
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
Managing enquiries to improve the conversion rates and achieve occupancy targets
Excellent communication skills.
Networking within the local community to raise the profile of the home and generate enquiries
Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy
Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
Have proven sales and marketing experience preferably in healthcare but not essential
Have the ability to analyse data on Salesforce or similar CRM application
Be self-motivated and target driven
Have interpersonal and professional qualities
Confident user of Microsoft Office (Excel/Powerpoint)
Full UK driving licence.
NEED TO DO:
Represent Barchester and our state of the art home in a friendly and professional manner.
Responsible for all sales activity for the home.
Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
Engage with residents and relatives to understand their experience and requirements.
Respond to sales enquiries.
Actively generate leads and identify local marketing opportunities.
Maintain a contacts database.
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Regional Customer Relationship Manager employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Customer Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses, community groups, and even potential clients. The more people you know, the better your chances of landing that Regional Customer Relationship Manager role.
✨Tip Number 2
Show off your sales skills in interviews! Prepare to discuss specific examples of how you've improved conversion rates or increased occupancy in previous roles. We want to see your passion for sales and how you can bring that to Barchester.
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Barchester team and making a difference in the community.
We think you need these skills to ace Regional Customer Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Customer Relationship Manager role. Highlight any sales or marketing experience, especially in healthcare, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with Barchester and how your background aligns with our mission of providing exceptional care.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and engaging. We want to see your personality come through, so don’t be afraid to let us know who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and their approach to care. Familiarise yourself with their services and recent achievements. This will show that you're genuinely interested and can align your sales strategies with their mission.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully increased occupancy or improved conversion rates. Use metrics to back up your claims, as numbers speak volumes in sales roles. Be ready to discuss how you can apply these skills at Barchester.
✨Engage with the Community
Since networking is key for this role, think about how you can leverage local connections. Bring ideas on how to raise the profile of the home within the community. This shows initiative and a proactive approach to generating enquiries.
✨Be Personable and Professional
During the interview, demonstrate your interpersonal skills. Practice active listening and be prepared to engage in a friendly conversation. Remember, Barchester values a warm and welcoming approach, so let your personality shine through while maintaining professionalism.
