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For Companies At a Glance
- Tasks: Manage sales activities and improve occupancy in care homes.
- Company: Barchester is a leading UK care provider known for exceptional quality care.
- Benefits: Attractive salary, commission structure, discounts, wellbeing support, and career development.
- Why this job: Join a supportive team and make a real impact in the community.
- Qualifications: Sales experience preferred; data analysis skills and a driving licence required.
- Other info: Opportunity to grow within a respected and empowering organisation.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Covering the Cotswolds & surrounding areas. Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
Rewards Package
Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
Responsibilities
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
Need To Have
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Be self-motivated and target driven
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence.
Need To Do
- Represent Barchester and our state of the art home in a friendly and professional manner.
- Responsible for all sales activity for the home.
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
- Engage with residents and relatives to understand their experience and requirements.
- Respond to sales enquiries.
- Actively generate leads and identify local marketing opportunities.
- Maintain a contacts database.
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Regional Customer Relationship Manager employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Customer Relationship Manager
✨Tip Number 1
Familiarise yourself with Barchester's values and mission. Understanding their commitment to exceptional quality care will help you align your approach during interviews and discussions, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network within the healthcare community before applying. Attend local events or join online forums related to care homes and healthcare sales. This can provide you with valuable insights and connections that may give you an edge in the application process.
✨Tip Number 3
Brush up on your Salesforce or CRM skills. Since the role requires data analysis, being proficient in these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully increased occupancy or improved sales in previous roles. Having concrete stories ready will help you stand out as a candidate who can deliver results.
We think you need these skills to ace Regional Customer Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and marketing experience, especially in healthcare if applicable. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills can help improve occupancy rates and support the management team.
Showcase Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've successfully engaged with clients or customers in previous roles.
Highlight Data Analysis Experience: If you have experience using Salesforce or similar CRM applications, make sure to mention it. Explain how you've used data analysis to drive sales or improve performance in past positions.
How to prepare for a job interview at Barchester Healthcare
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales and marketing experience, especially in healthcare if applicable. Highlight specific achievements and how you successfully increased occupancy or improved conversion rates in past roles.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or stakeholders to build relationships and drive results.
✨Familiarise Yourself with CRM Tools
Brush up on your knowledge of Salesforce or similar CRM applications. Be ready to discuss how you've used data analysis in the past to inform your sales strategies and improve performance.
✨Engage with the Company Values
Research Barchester's commitment to quality care and their community involvement. Be ready to express how your personal values align with theirs and how you can contribute to their mission of providing exceptional care.
