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For Companies At a Glance
- Tasks: Welcome residents and visitors, manage calls, and handle admin tasks.
- Company: Barchester is a leading care home provider focused on quality and compassion.
- Benefits: Enjoy competitive pay, free training, profit sharing, and discounts on holidays and leisure.
- Why this job: Make a real difference in people's lives while working in a friendly environment.
- Qualifications: No formal qualifications needed, just great communication skills and a caring attitude.
- Other info: Join a team that values your contribution and offers growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT THE ROLE As a Receptionist at a Barchester care home, you\’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you\’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You\’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You\’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you\’d like to use your administration and people skills in an organisation that provides the quality care you\’d expect for your loved ones, this is a rewarding place to be.
Receptionist - Care Home employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Care Home
✨Tip Number 1
Make sure to showcase your interpersonal skills during the interview. Since you'll be the first point of contact for residents and visitors, demonstrating your ability to create a warm and welcoming atmosphere is crucial.
✨Tip Number 2
Familiarize yourself with common administrative tasks that might be required in the role, such as typing, photocopying, and filing. Being able to discuss your experience or comfort level with these tasks can set you apart from other candidates.
✨Tip Number 3
Research Barchester's values and mission. Understanding their commitment to quality care will help you align your answers with what they are looking for in a candidate, showing that you are genuinely interested in being part of their team.
✨Tip Number 4
Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. This will demonstrate your problem-solving skills and your ability to remain calm and professional under pressure.
We think you need these skills to ace Receptionist - Care Home
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Receptionist position at Barchester. Understand the key responsibilities and the qualities they are looking for in a candidate.
Highlight Relevant Skills: In your application, make sure to emphasize your communication skills, professionalism, and any experience you have in customer service or administrative roles. Tailor your CV to reflect how your background aligns with the requirements of the role.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for providing excellent service. Mention why you want to work at Barchester and how you can contribute to creating a welcoming environment for residents and visitors.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Receptionist role.
How to prepare for a job interview at Barchester Healthcare
✨Show Your Warmth
As a Receptionist, your ability to create a welcoming atmosphere is crucial. During the interview, demonstrate your friendly demeanor and how you would greet visitors and residents with warmth and care.
✨Highlight Communication Skills
Strong communication skills are essential for this role. Be prepared to discuss examples of how you've effectively communicated in previous roles, especially over the phone or in person.
✨Emphasize Organizational Abilities
The role involves various administrative tasks. Share specific instances where you've successfully managed multiple responsibilities or organized tasks efficiently to showcase your organizational skills.
✨Express Genuine Interest in Residents
Barchester values a caring approach. Make sure to convey your genuine interest in the well-being of residents and how you would go out of your way to make them feel at home.
