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- Tasks: Welcome visitors, manage calls, and assist with admin tasks in a friendly care home environment.
- Company: Barchester is a leading care provider dedicated to creating a warm and welcoming atmosphere for residents.
- Benefits: Enjoy free training, profit sharing, discounts, and a rewarding referral scheme.
- Why this job: Make a real difference in people's lives while developing your skills in a caring community.
- Qualifications: No formal qualifications needed, just great communication skills and a caring attitude.
- Other info: Join a supportive team where your contributions truly matter.
The predicted salary is between 24000 - 33600 £ per year.
About the role
As a Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
About you
You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
Rewards package
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
- Free learning and development
- Automatic enrolment into our profit share scheme
- A range of holiday, retail and leisure discounts
- Unlimited access to our Refer a Friend bonus scheme
If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.
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Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Care Home
✨Tip Number 1
Familiarise yourself with the care home environment. Understanding the unique needs of residents and their families will help you convey genuine warmth and empathy during your interactions.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact, being able to engage positively with visitors and residents is crucial. Role-play scenarios with friends or family to build confidence.
✨Tip Number 3
Showcase your organisational skills. Think about how you can demonstrate your ability to manage multiple tasks efficiently, such as handling phone calls while greeting visitors. This will highlight your suitability for the role.
✨Tip Number 4
Research Barchester's values and mission. Aligning your personal values with those of the company can help you articulate why you're a great fit for the team during any interviews or discussions.
We think you need these skills to ace Receptionist - Care Home
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Highlight your relevant experience in customer service and administration.
Tailor Your CV: Customise your CV to reflect the qualities Barchester is looking for, such as professionalism, caring attitude, and strong communication skills. Use specific examples from your past experiences that demonstrate these traits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the care sector. Mention why you want to work at Barchester and how your skills align with their values of creating a welcoming environment.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Barchester Healthcare
✨Show Your Warmth
As a Receptionist, your role is all about creating a welcoming atmosphere. Make sure to smile and greet everyone with enthusiasm during the interview. This will demonstrate your ability to make residents and visitors feel at home.
✨Highlight Your Communication Skills
Strong communication is key in this role. Be prepared to discuss examples of how you've effectively communicated in previous positions, whether it's handling phone calls or interacting with visitors. This will show that you can manage the reception area confidently.
✨Demonstrate Organisational Skills
The role involves various administrative tasks, so be ready to talk about your organisational skills. Share specific instances where you've successfully managed multiple tasks or maintained an orderly environment, as this will highlight your suitability for the position.
✨Express Genuine Interest in Care
Barchester values a caring attitude. During the interview, convey your interest in working in a care environment and your commitment to making a positive impact on residents' lives. This will resonate well with the interviewers and align with their values.
