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- Tasks: Welcome visitors, manage calls, and assist with admin tasks in a friendly care home environment.
- Company: Barchester is a leading care provider dedicated to creating a warm and welcoming atmosphere for residents.
- Benefits: Enjoy competitive pay, free training, profit sharing, and discounts on holidays and leisure activities.
- Why this job: Make a real difference in people's lives while working in a supportive and caring community.
- Qualifications: No formal qualifications needed, just great communication skills and a caring attitude.
- Other info: Join a team that values your contribution and offers opportunities for personal growth.
The predicted salary is between 20000 - 30000 £ per year.
ABOUT THE ROLE
As a Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU
You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
- Free learning and development
- Automatic enrolment into our profit share scheme
- A range of holiday, retail and leisure discounts
- Unlimited access to our Refer a Friend bonus scheme
If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.
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Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Care Home
✨Tip Number 1
Familiarise yourself with the care home environment. Understanding the unique atmosphere and needs of a care home will help you connect better with residents and visitors, showcasing your genuine interest in their well-being.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact, being able to convey warmth and professionalism over the phone and in person is crucial. Role-play scenarios with friends or family to build confidence.
✨Tip Number 3
Get to know common administrative tasks. Brush up on basic office skills like typing, photocopying, and filing. Being familiar with these tasks will show that you're prepared for the varied responsibilities of the role.
✨Tip Number 4
Demonstrate your caring nature. During any interactions, whether in interviews or networking, share examples of how you've gone out of your way to help others. This will highlight your suitability for a role focused on creating a welcoming environment.
We think you need these skills to ace Receptionist - Care Home
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific examples of how you've demonstrated strong communication skills and a caring attitude in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or administrative roles. Use bullet points to clearly outline your responsibilities and achievements, focusing on those that relate to the care home environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Receptionist role.
How to prepare for a job interview at Barchester Healthcare
✨Show Your Warmth
As a Receptionist, your role is all about creating a welcoming atmosphere. Make sure to smile and greet the interviewer warmly, as this sets the tone for the rest of the conversation.
✨Demonstrate Communication Skills
Since strong communication is key in this role, be prepared to showcase your telephone manner and interpersonal skills. Practice answering common questions clearly and confidently.
✨Highlight Organisational Skills
The job involves various administrative tasks, so be ready to discuss how you manage your time and stay organised. Share examples from past experiences where you successfully handled multiple responsibilities.
✨Express Genuine Interest in Residents
Show that you care about the residents and their families. Discuss why you want to work in a care home environment and how you plan to make every visitor feel at home.
