Receptionist - Care Home

Receptionist - Care Home

Kettering Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome residents and visitors, manage calls, and assist with admin tasks.
  • Company: Barchester, a leading care home provider with a warm, friendly atmosphere.
  • Benefits: Competitive salary, free training, profit share scheme, and discounts on holidays and leisure.
  • Why this job: Make a real difference in people's lives while developing your skills in a caring environment.
  • Qualifications: Strong communication skills and a caring attitude; no formal qualifications needed.
  • Other info: Enjoy a rewarding role with opportunities for personal growth and development.

The predicted salary is between 24000 - 36000 £ per year.

As a Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment.

The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. Every other weekend required to work.

You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

  • Free learning and development
  • Automatic enrolment into our profit share scheme
  • A range of holiday, retail and leisure discounts
  • Unlimited access to our Refer a Friend bonus scheme

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Receptionist - Care Home employer: Barchester Healthcare

Barchester is an exceptional employer that prioritises a warm and welcoming environment, making it an ideal place for those who value meaningful interactions. With a strong focus on employee development, generous benefits including free learning opportunities, and a supportive culture, you will find ample chances for personal and professional growth while contributing to the well-being of residents in a caring community. Join us in creating a positive atmosphere where every visitor feels at home.
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Contact Detail:

Barchester Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist - Care Home

✨Tip Number 1

Make sure to research Barchester and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their caring environment.

✨Tip Number 2

Practice your communication skills! Since you'll be the first point of contact, it’s crucial to come across as warm and welcoming. Try role-playing with a friend to get comfortable with greeting visitors and answering phone calls.

✨Tip Number 3

Don’t forget to showcase your organisational skills during the interview. Bring examples of how you've managed tasks in the past, like handling multiple phone calls or keeping a tidy reception area. This will demonstrate your ability to thrive in a busy environment.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Receptionist - Care Home

Communication Skills
Telephone Manner
Organisational Skills
Customer Service
Administrative Skills
Interpersonal Skills
Professionalism
Attention to Detail

Some tips for your application 🫡

Show Your Personality: As a Receptionist, you'll be the friendly face of our care home. Make sure your application reflects your warm and welcoming personality. Use a conversational tone that shows you genuinely care about making visitors feel at home.

Highlight Relevant Skills: We want to see your strong communication skills and good telephone manner shine through. Mention any previous experience in customer service or administration that showcases your ability to handle various tasks with professionalism and care.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific aspects of the job description that excite you and how your skills align with what we’re looking for.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Barchester Healthcare

✨Show Your Warmth

As a Receptionist, your role is all about creating a welcoming atmosphere. During the interview, demonstrate your friendly and approachable nature. Share examples of how you've made others feel comfortable in previous roles or situations.

✨Highlight Your Communication Skills

Strong communication is key for this position. Be prepared to discuss how you handle phone calls and interact with visitors. You might even want to role-play a scenario where you greet a visitor or answer a call to showcase your skills.

✨Demonstrate Organisational Skills

The role involves various administrative tasks, so it's important to show that you're organised. Talk about your experience managing multiple tasks at once and how you prioritise effectively. Maybe mention a time when you successfully juggled different responsibilities.

✨Express Genuine Interest in Residents

Barchester values a caring approach, so convey your passion for working with people. Discuss why you want to be part of a care home environment and how you plan to engage with residents and their families to make them feel at home.

Receptionist - Care Home
Barchester Healthcare
Location: Kettering

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