Receptionist - Bank - Care Home
Receptionist - Bank - Care Home

Receptionist - Bank - Care Home

City of London Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome residents and visitors, manage calls, and assist with admin tasks.
  • Company: Join a leading healthcare provider dedicated to quality care.
  • Benefits: Competitive pay, flexible hours, and free learning opportunities.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Strong communication skills and a caring attitude are essential.
  • Other info: Enjoy a varied role with opportunities for personal growth.

The predicted salary is between 20000 - 30000 £ per year.

About the Role

As a Bank Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

About You

You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

Rewards Package

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK’s leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

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Receptionist - Bank - Care Home employer: Barchester Healthcare

Barchester Healthcare is an exceptional employer, offering a warm and supportive work environment where every team member plays a crucial role in enhancing the lives of our residents. With a strong focus on employee development, we provide numerous learning opportunities and flexible working arrangements, making it an ideal place for those seeking meaningful employment in the healthcare sector. Join us in creating a welcoming atmosphere that prioritises care and compassion for both residents and staff alike.
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Contact Detail:

Barchester Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist - Bank - Care Home

✨Tip Number 1

Make sure to research Barchester and their care homes before your interview. Knowing about their values and the kind of environment they create will help you connect with the role and show that you genuinely care about their mission.

✨Tip Number 2

Practice your communication skills! Since you'll be the first point of contact, being friendly and professional is key. Try role-playing with a friend to get comfortable with greeting visitors and answering phone calls.

✨Tip Number 3

Don’t underestimate the power of a warm smile and positive attitude. When you walk into that interview, let your personality shine through. It’s all about making people feel at home, so show them you can do just that!

✨Tip Number 4

Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of your interest in joining our team. Plus, it shows you're keen on being part of our community!

We think you need these skills to ace Receptionist - Bank - Care Home

Customer Service
Communication Skills
Telephone Manner
Organisational Skills
Administrative Skills
Interpersonal Skills
Professionalism
Caring Attitude
Attention to Detail
Flexibility

Some tips for your application 🫡

Show Your Personality: As a Receptionist, you'll be the first face people see, so let your personality shine through in your application. Use a friendly tone and share a bit about yourself to show us how you can create that warm welcome we value.

Highlight Relevant Skills: Make sure to emphasise your communication skills and any experience you have in customer service or administration. We want to see how your background aligns with the varied tasks of the role, from answering calls to managing the reception area.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Receptionist role at our care home. Mention how you can contribute to creating a positive environment for residents and visitors.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Barchester Healthcare

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Bank Receptionist at a care home involves. Familiarise yourself with the key responsibilities like greeting visitors and managing phone calls. This will help you demonstrate your enthusiasm and suitability for the role.

✨Showcase Your People Skills

Since you'll be the first point of contact for residents and visitors, it's crucial to highlight your communication skills. Prepare examples of how you've successfully interacted with people in previous roles, showing your caring and courteous nature.

✨Prepare for Common Questions

Think about questions you might be asked, such as how you would handle a difficult visitor or manage multiple tasks at once. Practising your responses can help you feel more confident and articulate during the interview.

✨Dress the Part

First impressions matter! Dress professionally to reflect the caring environment of the care home. A smart appearance shows that you take the opportunity seriously and respect the values of the organisation.

Receptionist - Bank - Care Home
Barchester Healthcare
Location: City of London

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