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For Companies At a Glance
- Tasks: Welcome visitors, manage calls, and assist with admin tasks in a care home.
- Company: Join Barchester, a leading UK healthcare provider dedicated to quality care.
- Benefits: Enjoy flexible hours, competitive pay, and free learning opportunities.
- Why this job: Make a real difference in residents' lives while working in a friendly environment.
- Qualifications: No formal qualifications needed; just bring your caring attitude and communication skills.
- Other info: This is a Bank position, offering varied hours based on need.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT THE ROLE
As a Bank Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU
You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGE
As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK’s leading healthcare providers, we take the growth of everyone who works for us seriously.
As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.
If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.
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Receptionist - Bank - Care Home employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank - Care Home
✨Tip Number 1
Familiarise yourself with the care home's values and mission. Understanding what Barchester stands for will help you convey their ethos during your interactions, showing that you're genuinely aligned with their goals.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to articulate your thoughts clearly and warmly will be crucial when greeting visitors and answering phone calls.
✨Tip Number 3
Visit the care home if possible, even as a guest. This will give you a feel for the environment and allow you to observe how current receptionists interact with residents and visitors, which can inform your approach.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks. Think of examples from past experiences where you've successfully handled various responsibilities, as this will demonstrate your capability for the varied nature of the role.
We think you need these skills to ace Receptionist - Bank - Care Home
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Bank Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your caring nature and strong communication skills. Use specific examples from your past experiences to demonstrate how you can create a welcoming environment for residents and visitors.
Highlight Relevant Experience: If you have previous experience in customer service or administrative roles, make sure to emphasise this in your CV. Detail any relevant tasks you've performed, such as managing reception areas or handling phone calls.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Barchester Healthcare
✨Show Your Warmth
As a Receptionist, you'll be the first point of contact for residents and visitors. Make sure to convey your friendly and welcoming nature during the interview. Practice a warm greeting and maintain a positive attitude throughout.
✨Demonstrate Communication Skills
Strong communication is key in this role. Be prepared to discuss how you've effectively communicated in previous roles, whether it's handling phone calls or interacting with visitors. Use clear and concise language during the interview.
✨Highlight Organisational Abilities
The role involves various administrative tasks. Share examples of how you've managed multiple responsibilities in the past. Discuss any tools or methods you use to stay organised, as this will show your potential employer that you can handle the varied demands of the job.
✨Express Genuine Interest in Residents
Barchester values a caring approach. During the interview, express your interest in the well-being of residents and your commitment to creating a positive environment. Share any relevant experiences that demonstrate your caring nature and dedication to customer service.
