At a Glance
- Tasks: Deliver engaging digital training and support colleagues in using new systems.
- Company: Barchester Healthcare, leading the way in digital transformation for quality care.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Field-based role with opportunities for growth and impact.
- Why this job: Be a key player in transforming healthcare through innovative digital solutions.
- Qualifications: Experience in digital training and strong communication skills required.
About the Role
Barchester Healthcare is undergoing an exciting period of digital transformation, with a significant investment in technology designed to enhance the quality of care we provide across our homes and hospitals. As a Digital Operational Trainer, you will play a pivotal role in ensuring our colleagues are confident, capable and competent in using a range of digital systems that support the delivery of outstanding care. Working as part of the Digital Transformation Team, you will partner closely with Operational, Learning & Development and Implementation teams to deliver engaging training, support new system rollouts and help colleagues embrace new ways of working. This is a field-based role aligned to a specific division, with travel across your region and occasional national travel required.
What You'll Be Doing
- Deliver engaging face-to-face, virtual and one-to-one training sessions across your region.
- Develop and maintain training schedules and calendars to support new implementations and ongoing system adoption.
- Ensure colleagues at all levels are confident and competent in using Barchester's digital systems.
- Monitor training completion and maintain accurate attendance and learning records.
Supporting New Starters
- Deliver digital systems training as part of the onboarding process.
- Ensure new starters have the correct system access and understand how to use digital tools effectively.
- Assess and sign off competency where required.
- Provide ongoing coaching, mentoring and support to new colleagues.
Driving Digital Adoption & Change
- Support the successful implementation of new digital systems across homes and hospitals.
- Work closely with operational teams, implementation leads and hypercare teams to maximise system adoption.
- Identify training needs and recommend the most effective learning solutions.
- Support change management initiatives to ensure smooth transitions to new technologies.
Quality & Continuous Improvement
- Maintain expertise across a range of digital systems and training methodologies.
- Attend train-the-trainer programmes and ongoing professional development activities.
- Support quality assurance activities and provide feedback to improve training delivery.
- Promote learning and development opportunities across the organisation.
About You
- Essential experience delivering digital systems training from implementation through to adoption.
- Excellent presentation, communication and facilitation skills.
- Minimum C&G 7300 qualification (or equivalent).
- Level 3 Diploma in Health & Social Care or experience within a social care environment.
- Full UK driving licence and willingness to travel, including occasional overnight stays.
Digital Operational Trainer in Norton employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer, particularly for those passionate about enhancing digital capabilities in the healthcare sector. With a strong commitment to employee development, you will benefit from ongoing training and support while working in a collaborative environment that values innovation and quality care. The role offers the unique advantage of field-based work across diverse locations, allowing you to make a meaningful impact on the lives of colleagues and residents alike.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Operational Trainer in Norton
✨Tip Number 1
Network like a pro! Reach out to current employees at Barchester Healthcare on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Digital Operational Trainer role.
✨Tip Number 2
Prepare for the interview by practising common questions related to digital training and change management. We recommend using the STAR method to structure your answers, showcasing your skills and experiences effectively.
✨Tip Number 3
Showcase your passion for digital transformation in healthcare during your conversations. Share examples of how you've successfully trained others on new systems and how you can help Barchester's colleagues embrace these changes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Barchester team.
We think you need these skills to ace Digital Operational Trainer in Norton
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Digital Operational Trainer, so make sure you understand the role and how your skills fit in.
Tailor Your CV and Cover Letter:Don’t just send out the same old CV! We want to see how your experience aligns with our needs. Highlight your training experience and any relevant qualifications that show you’re the perfect fit for this role.
Showcase Your Communication Skills:As a trainer, your ability to communicate effectively is key. Use your application to demonstrate your presentation and facilitation skills. Maybe include examples of how you've successfully trained others in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Barchester Healthcare
✨Know the Digital Landscape
Familiarise yourself with the digital systems Barchester Healthcare uses. Research their current technologies and think about how you can contribute to their digital transformation. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Training Skills
Prepare to discuss your experience in delivering training sessions. Bring examples of how you've engaged learners in the past, whether through face-to-face or virtual formats. Highlight any innovative methods you've used to ensure understanding and retention of information.
✨Emphasise Change Management Experience
Since this role involves supporting new system rollouts, be ready to talk about your experience with change management. Share specific instances where you've helped teams adapt to new technologies and how you identified training needs during those transitions.
✨Ask Insightful Questions
Prepare thoughtful questions about the Digital Transformation Team's goals and challenges. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values. Consider asking about their approach to continuous improvement in training delivery.
