At a Glance
- Tasks: Manage and enhance our Salesforce platform while supporting users and improving data quality.
- Company: Barchester Healthcare, a leader in delivering exceptional care through innovative technology.
- Benefits: Collaborative team environment, career development opportunities, and a chance to make a real impact.
- Other info: Exciting opportunity for growth within a large, innovative organisation.
- Why this job: Join us to shape the future of Salesforce in a fast-paced, supportive setting.
- Qualifications: 2+ years Salesforce admin experience and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 € per year.
About the Role
At Barchester Healthcare, we are investing in technology and systems that support the delivery of outstanding care and operational excellence across our organisation. We are looking for a Salesforce Administrator to play a key role in both the implementation and ongoing enhancement of our Salesforce platform.
Working as part of the IT team, you'll support the day-to-day administration, configuration and optimisation of Salesforce, ensuring users receive an excellent experience and the platform continues to meet evolving business needs. You'll support user management, configuration changes, reporting, system maintenance and training while helping to improve data quality and deliver valuable business insights. This is an exciting opportunity for someone with Salesforce administration experience who enjoys problem solving, supporting users and driving continuous system improvement within a fast-paced environment.
What You'll Be Doing
- Salesforce Administration & Configuration
- Manage all aspects of Salesforce user administration including user setup and deactivation
- Configure access rights, permissions, profiles, sharing rules and public groups
- Deliver Salesforce configuration changes including:
- Flows
- Assignment rules
- Approval processes
- Fields and page layouts
- Record types and dynamic layouts
- Apps and actions
- Custom settings
- Mobile administration
- Dashboards and reports
- Support ongoing platform enhancements and optimisation following implementation
- User Support & Customer Experience
- Provide day-to-day support to Salesforce users across the business
- Communicate platform updates and system changes effectively to end users
- Deliver proactive system maintenance activities including security reviews, release updates, health checks and optimiser reviews
- Support and deliver user training to ensure adoption and effective system usage
- Build positive working relationships with technical and non-technical stakeholders
- Reporting, Data Quality & Insights
- Design and develop custom reports and dashboards to support business performance and decision-making
- Support data management activities to maintain Salesforce data quality and integrity
- Run checks, validations and automations to improve data accuracy and consistency
- Help identify opportunities to improve processes and system performance
About You
- Minimum 2 years experience administering Salesforce platform
- Minimum of one year working within a technical support environment
- Salesforce Administration Certification
- Strong understanding of data management and data import/export processes
- Familiarity with Salesforce and Marketing Cloud
- Excellent problem-solving and analytical skills
- Strong interpersonal and customer service skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Able to work under pressure, manage multiple priorities and work at pace
- Good standard of education including Maths and English
Why Join Barchester?
At Barchester, technology plays a vital role in supporting our people and delivering exceptional care across our services. You'll join a collaborative and supportive team where you'll have the opportunity to contribute to a major Salesforce implementation project while continuing to shape and improve the platform for the future. This is a fantastic opportunity to develop your Salesforce career within a large and growing organisation that values innovation, continuous improvement and employee development.
Salesforce Administrator in Newton employer: Barchester Healthcare
Barchester Healthcare is an excellent employer that prioritises technology and innovation to enhance the quality of care and operational excellence. As a Salesforce Administrator, you will be part of a collaborative team that values your contributions and offers ample opportunities for professional growth in a supportive environment. With a focus on continuous improvement and employee development, Barchester provides a rewarding workplace where your skills can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator in Newton
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Administrators or IT professionals on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Barchester Healthcare.
✨Tip Number 2
Show off your skills! If you’ve worked on Salesforce projects, create a portfolio showcasing your achievements. This could be anything from custom reports to successful user training sessions. It’ll make you stand out!
✨Tip Number 3
Prepare for the interview by brushing up on common Salesforce scenarios. Think about how you’d handle user support issues or data quality challenges. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Barchester team.
We think you need these skills to ace Salesforce Administrator in Newton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Salesforce Administrator role. Highlight your relevant experience, especially in user management and system optimisation, so we can see how you fit into our team.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show how you've tackled challenges and improved systems. We love seeing problem-solving in action!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about Salesforce and how you can contribute to our mission at Barchester. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your experience with user administration, configuration changes, and any specific projects you've worked on. Highlight your Salesforce Administration Certification and how it has helped you in previous roles.
✨Show Off Your Problem-Solving Skills
Since the role involves supporting users and driving continuous improvement, be prepared to share examples of how you've tackled challenges in the past. Think of specific instances where you improved processes or resolved user issues effectively.
✨Communicate Like a Pro
You'll need to interact with both technical and non-technical stakeholders, so practice explaining complex concepts in simple terms. During the interview, demonstrate your strong interpersonal skills by engaging with the interviewer and asking insightful questions about their current Salesforce setup.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your ability to manage user support and data quality. Prepare by thinking through potential situations you might encounter as a Salesforce Administrator and how you would handle them, focusing on your analytical skills and attention to detail.
