At a Glance
- Tasks: Lead and support care homes, ensuring high standards of care and team development.
- Company: Join Barchester, a leader in care home operations with a commitment to quality.
- Benefits: Generous salary, car allowance, extensive leave, and retail discounts.
- Other info: Dynamic role with travel, offering excellent growth opportunities in the care sector.
- Why this job: Make a real difference in residents' lives while advancing your career in care management.
- Qualifications: Registered Nurse or equivalent experience, with strong leadership and operational skills.
The predicted salary is between 40000 - 50000 £ per year.
We are currently seeking a Care Home Operations Manager to join our team and support homes across our Central Division. As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational leadership to our home teams. We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our residents' needs are met.
As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. You'll also be committed to getting our teams to the very best clinical standards through learning and development programmes. This is a permanent position which requires regular travel and overnight stays.
In return for your dedication, we are offering an impressive rewards and benefits package, including:
- Generous starting salary
- £7,500 annual car allowance
- All mileage and expenses paid
- 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days*
- Up to 8% employers pension contribution
- Unlimited access to our generous refer a friend scheme, earning up to £1000* per referral
- Access to a wide range of retail and leisure discounts at big brands and supermarkets
- Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
- Confidential and free access to counselling and legal services
Required experience and qualifications:
- Passionate about providing high-quality care and improving the lives of residents
- Registered Nurse (RN) qualification or equivalent professional experience
- Significant experience in a senior operational/leadership role in a care home setting
- Turnaround home management experience
- Significant experience in managing budgets, financial planning, and cost control
- Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations
- Strong track record of improving care quality and driving operational efficiencies
- Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH
- Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting
- Full UK driving licence, with the ability to travel regularly and stay away from home
Role and responsibilities:
- Take on General Manager responsibilities and become a CQC Registered Manager if needed
- Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements
- With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders
- Manage all sales enquiries and proactively promote the home in the local community
- Build a culture of robust performance management
- Oversee staff recruitment, training, motivation, communication, supervision, and appraisal
- Demonstrate determination to deliver quality care
- Build close and trusting relationships with residents and their loved ones
Care Home Operations Manager - Central in Netherton employer: Barchester Healthcare
Barchester is an exceptional employer, offering a supportive and dynamic work environment for Care Home Operations Managers in the Central Division. With a strong commitment to employee development, generous benefits including a competitive salary, car allowance, and extensive leave options, Barchester fosters a culture of excellence and collaboration, ensuring that you can make a meaningful impact on the lives of residents while advancing your career in a rewarding sector.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Operations Manager - Central in Netherton
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Home Operations Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching Barchester and understanding their values. Think about how your experience aligns with their mission of delivering high-quality care. We want you to shine, so practice answering common interview questions related to leadership and operational management.
✨Tip Number 3
Showcase your passion for care! During interviews, share specific examples of how you've improved care quality or led teams to success in previous roles. This will help us see your commitment to making a difference in residents' lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Care Home Operations Manager - Central in Netherton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for high-quality care shine through. We want to see how dedicated you are to improving the lives of residents and how your experience aligns with our mission.
Tailor Your CV:Make sure your CV is tailored to the Care Home Operations Manager role. Highlight your relevant experience in senior operational roles and any turnaround management successes. We love seeing how you've made a difference!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Care Standards
Familiarise yourself with the latest CQC guidelines and care standards. Being able to discuss how you’ve implemented these in previous roles will show your commitment to high-quality care and your understanding of regulatory requirements.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a care home setting. Highlight specific situations where you’ve improved care quality or operational efficiency, as this will demonstrate your capability to inspire and manage teams effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, such as managing complaints or improving care standards. Think through potential scenarios beforehand and outline your approach to problem-solving and decision-making.
✨Demonstrate Your Passion
Let your passion for providing high-quality care shine through during the interview. Share personal anecdotes or experiences that illustrate your dedication to improving residents' lives, as this will resonate well with the interviewers.
