At a Glance
- Tasks: Manage and enhance our Salesforce platform while supporting users and improving data quality.
- Company: Barchester Healthcare, a leader in delivering exceptional care through innovative technology.
- Benefits: Collaborative team environment, career development opportunities, and a chance to shape the future of Salesforce.
- Other info: Fast-paced environment with opportunities for continuous improvement and innovation.
- Why this job: Join us to make a real impact on healthcare through technology and user support.
- Qualifications: 2+ years Salesforce admin experience and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 £ per year.
At Barchester Healthcare, we are investing in technology and systems that support the delivery of outstanding care and operational excellence across our organisation. We are looking for a Salesforce Administrator to play a key role in both the implementation and ongoing enhancement of our Salesforce platform.
Working as part of the IT team, you'll support the day-to-day administration, configuration and optimisation of Salesforce, ensuring users receive an excellent experience and the platform continues to meet evolving business needs. You'll support user management, configuration changes, reporting, system maintenance and training while helping to improve data quality and deliver valuable business insights. This is an exciting opportunity for someone with Salesforce administration experience who enjoys problem solving, supporting users and driving continuous system improvement within a fast-paced environment.
What You'll Be Doing
- Salesforce Administration & Configuration
- Manage all aspects of Salesforce user administration including user setup and deactivation
- Configure access rights, permissions, profiles, sharing rules and public groups
- Deliver Salesforce configuration changes including:
- Flows
- Assignment rules
- Approval processes
- Fields and page layouts
- Record types and dynamic layouts
- Apps and actions
- Custom settings
- Mobile administration
- Dashboards and reports
- Support ongoing platform enhancements and optimisation following implementation
- User Support & Customer Experience
- Provide day-to-day support to Salesforce users across the business
- Communicate platform updates and system changes effectively to end users
- Deliver proactive system maintenance activities including security reviews, release updates, health checks and optimiser reviews
- Support and deliver user training to ensure adoption and effective system usage
- Build positive working relationships with technical and non-technical stakeholders
- Reporting, Data Quality & Insights
- Design and develop custom reports and dashboards to support business performance and decision-making
- Support data management activities to maintain Salesforce data quality and integrity
- Run checks, validations and automations to improve data accuracy and consistency
- Help identify opportunities to improve processes and system performance
About You
- Minimum 2 years experience administering Salesforce platform
- Minimum of one year working within a technical support environment
- Salesforce Administration Certification
- Strong understanding of data management and data import/export processes
- Familiarity with Salesforce and Marketing Cloud
- Excellent problem-solving and analytical skills
- Strong interpersonal and customer service skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Able to work under pressure, manage multiple priorities and work at pace
- Good standard of education including Maths and English
Why Join Barchester?
At Barchester, technology plays a vital role in supporting our people and delivering exceptional care across our services. You'll join a collaborative and supportive team where you'll have the opportunity to contribute to a major Salesforce implementation project while continuing to shape and improve the platform for the future. This is a fantastic opportunity to develop your Salesforce career within a large and growing organisation that values innovation, continuous improvement and employee development.
Salesforce Administrator in Moffat employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer that prioritises technology and innovation to enhance the quality of care and operational excellence. As a Salesforce Administrator, you will be part of a collaborative team that values your contributions and offers ample opportunities for professional growth within a supportive work culture. With a focus on continuous improvement and employee development, Barchester provides a rewarding environment where your skills can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator in Moffat
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Administrators or IT professionals on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Barchester Healthcare.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, configurations, and any reports you've developed. This will give you an edge during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Prepare for the interview by brushing up on common Salesforce scenarios. Be ready to discuss how you've solved problems in the past and how you can enhance user experience at Barchester.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Barchester team.
We think you need these skills to ace Salesforce Administrator in Moffat
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Salesforce Administrator role. Highlight your relevant experience, especially any specific projects or achievements related to Salesforce administration. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Don't forget to mention your problem-solving abilities and experience in user support.
Showcase Your Skills:In your application, be sure to showcase your Salesforce skills and any certifications you have. We love seeing candidates who are proactive about their professional development, so let us know how you've kept up with the latest Salesforce features and best practices.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team at Barchester!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your experience with user administration, configuration changes, and data management. Familiarise yourself with the specific features mentioned in the job description, like flows and dashboards, so you can confidently demonstrate your expertise.
✨Showcase Your Problem-Solving Skills
Since the role involves supporting users and driving continuous improvement, prepare examples of how you've tackled challenges in previous positions. Think about specific instances where you improved system performance or enhanced user experience, and be ready to share these stories during the interview.
✨Communicate Effectively
You'll need to build relationships with both technical and non-technical stakeholders, so practice explaining complex concepts in simple terms. During the interview, focus on your communication style and ensure you convey your ideas clearly. This will show that you're not just technically savvy but also a great team player.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company’s Salesforce implementation and future plans. This shows your genuine interest in the role and helps you assess if Barchester Healthcare is the right fit for you. Ask about their approach to user training and system enhancements to get a better understanding of their priorities.
