At a Glance
- Tasks: Empower teams to boost sales and occupancy through innovative training solutions.
- Company: Join Barchester Healthcare, a leader in care services with a supportive culture.
- Benefits: Enjoy retail discounts, wellbeing support, and career development opportunities.
- Other info: Travel nationally and collaborate with passionate teams to drive success.
- Why this job: Make a real difference in people's lives while enhancing your coaching skills.
- Qualifications: Experience in learning and development with a focus on sales performance.
The predicted salary is between 40000 - 50000 £ per year.
As a Sales Coach, you will play a pivotal role in increasing occupancy across our Barchester Healthcare services by delivering high-quality learning solutions that strengthen sales capability at every stage of the customer journey. You'll immerse yourself in how families choose care, identify barriers to conversion, and design training that turns missed opportunities into confident, consistent sales success.
- Enquiry-to-admission insight - immerse yourself in current practices and results
- Training needs analysis to identify gaps and propose commercially focused programmes
- Identify key conversion points and build learning that maximises occupancy
- Review mystery shopping and insight data to shape performance-boosting interventions
- Support new builds and refurbished homes to achieve rapid commercial success
- Become fully versed in Customer Experience, Resident Experience and Life Enrichment to spot missed opportunities
- Create a suite of training materials aligned to Barchester's brand and L&D framework
- Develop structured learning that enhances both technical knowledge and sales skill
- Use a wide range of learning methodologies to deliver impactful, innovative training
- Offer blended delivery - digital, face-to-face, in-home coaching and more
- Travel nationally to deliver learning where it's needed most
- Build effective learning environments with the right tools and systems
- Prepare and deliver high-quality sessions that inspire confidence and capability
- Implement modules on our Digital Learning Platform and future HRIS
- Plan and communicate training schedules across homes, regions and divisions
- Continuously refine and improve training content and delivery
- Deliver dynamic presentations and coaching that motivate and empower leaders
- Provide one-to-one coaching to strengthen sales confidence and consistency
- Enhance product knowledge, refine sales processes and ensure consistent messaging
- Act as a role model for exceptional sales and customer experience behaviours
- Maintain your own development plan to stay ahead of modern sales techniques
- Use varied evaluation methods to measure impact and refine learning
- Work closely with Divisional Sales & Marketing Managers and Regional Directors
- Collaborate with senior leaders, product and marketing teams to support sales growth
- Maintain an engaging Sales Training area on the Digital Learning Platform
- Observe practice in homes, report findings and recommend improvements
- Align with L&D quality assurance to enhance training effectiveness
- Maintain accurate digital training records aligned to statutory and mandatory requirements
- Store documentation clearly and consistently
- Monitor completion rates and provide regular reports to leaders
- Ensure all supporting e-learning and system training is completed
NEED TO HAVE:
- Proven experience in L&D with a strong sales and commercial focus
- Demonstrable success improving performance through learning interventions
- Experience delivering competency-based learning and coaching
- Strong understanding of best-in-class sales and customer experience practices
- Excellent stakeholder management and cross-functional collaboration
- Skilled in digital learning and blended delivery
- Creative, commercially minded and results-driven
- Full UK driving licence and willingness to travel nationally
REWARDS PACKAGE:
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
Sales Coach in Moffat employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer that prioritises employee growth and development, offering a supportive environment where Sales Coaches can thrive. With access to comprehensive training resources, a focus on innovative learning methodologies, and a commitment to enhancing both sales skills and customer experience, employees are empowered to make a meaningful impact in the lives of families seeking care. Additionally, the company provides a range of wellbeing support and retail discounts, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coach in Moffat
✨Tip Number 1
Get to know the company inside out! Research Barchester Healthcare, their values, and how they approach customer experience. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales coaching and learning development. Think about specific examples from your past experiences that demonstrate your skills and successes in these areas.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Coach in Moffat
Some tips for your application 🫡
Show Your Passion for Sales:When you're writing your application, let your enthusiasm for sales shine through! We want to see how you can turn missed opportunities into success stories. Share examples of how you've made a difference in previous roles.
Tailor Your Experience:Make sure to highlight your relevant experience in Learning and Development, especially any sales coaching you've done. We love seeing how your skills align with our needs, so don’t hold back on the details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Barchester Healthcare
✨Know the Customer Journey
Before your interview, dive deep into understanding how families choose care. Familiarise yourself with the customer journey and think about how you can identify barriers to conversion. This knowledge will help you demonstrate your ability to design training that addresses these gaps.
✨Showcase Your Training Skills
Prepare examples of past training programmes you've developed or delivered. Be ready to discuss how you used various learning methodologies to create impactful sessions. Highlight any experience with blended delivery methods, as this is crucial for the role.
✨Be Data-Driven
Familiarise yourself with the concept of using data to shape performance interventions. Bring insights from mystery shopping or other data sources you've worked with, and be prepared to discuss how you would use this information to enhance sales training.
✨Engage with Stakeholders
Think about how you’ve collaborated with different teams in the past. Be ready to share specific examples of how you managed stakeholder relationships and worked cross-functionally to achieve sales growth. This will show your potential employer that you can effectively communicate and align with various departments.
