At a Glance
- Tasks: Manage and enhance our Salesforce platform while supporting users and improving data quality.
- Company: Join Barchester Healthcare, a leader in delivering exceptional care through innovative technology.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Be part of a collaborative team focused on continuous improvement and innovation.
- Why this job: Make a real impact on healthcare by optimising Salesforce for better user experience.
- Qualifications: 2+ years of Salesforce admin experience and strong problem-solving skills required.
The predicted salary is between 45000 - 55000 £ per year.
At Barchester Healthcare, we are investing in technology and systems that support the delivery of outstanding care and operational excellence across our organisation. We are looking for a Salesforce Administrator to play a key role in both the implementation and ongoing enhancement of our Salesforce platform.
Working as part of the IT team, you'll support the day-to-day administration, configuration and optimisation of Salesforce, ensuring users receive an excellent experience and the platform continues to meet evolving business needs. You'll support user management, configuration changes, reporting, system maintenance and training while helping to improve data quality and deliver valuable business insights. This is an exciting opportunity for someone with Salesforce administration experience who enjoys problem solving, supporting users and driving continuous system improvement within a fast-paced environment.
What You'll Be Doing
- Salesforce Administration & Configuration
- Manage all aspects of Salesforce user administration including user setup and deactivation
- Configure access rights, permissions, profiles, sharing rules and public groups
- Deliver Salesforce configuration changes including:
- Flows
- Assignment rules
- Approval processes
- Fields and page layouts
- Record types and dynamic layouts
- Apps and actions
- Custom settings
- Mobile administration
- Dashboards and reports
- Support ongoing platform enhancements and optimisation following implementation
- User Support & Customer Experience
- Provide day-to-day support to Salesforce users across the business
- Communicate platform updates and system changes effectively to end users
- Deliver proactive system maintenance activities including security reviews, release updates, health checks and optimiser reviews
- Support and deliver user training to ensure adoption and effective system usage
- Build positive working relationships with technical and non-technical stakeholders
- Reporting, Data Quality & Insights
- Design and develop custom reports and dashboards to support business performance and decision-making
- Support data management activities to maintain Salesforce data quality and integrity
- Run checks, validations and automations to improve data accuracy and consistency
- Help identify opportunities to improve processes and system performance
About You
- Minimum 2 years experience administering Salesforce platform
- Minimum of one year working within a technical support environment
- Salesforce Administration Certification
- Strong understanding of data management and data import/export processes
- Familiarity with Salesforce and Marketing Cloud
- Excellent problem-solving and analytical skills
- Strong interpersonal and customer service skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Able to work under pressure, manage multiple priorities and work at pace
- Good standard of education including Maths and English
Why Join Barchester?
At Barchester, technology plays a vital role in supporting our people and delivering exceptional care across our services. You'll join a collaborative and supportive team where you'll have the opportunity to contribute to a major Salesforce implementation project while continuing to shape and improve the platform for the future. This is a fantastic opportunity to develop your Salesforce career within a large and growing organisation that values innovation, continuous improvement and employee development.
Remote Senior Salesforce Administrator in Moffat employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer that prioritises technology and innovation to enhance the quality of care and operational excellence. As a Remote Senior Salesforce Administrator, you'll be part of a collaborative team that values your contributions while offering ample opportunities for professional growth and development in a supportive environment. With a focus on continuous improvement and employee well-being, Barchester provides a rewarding workplace where you can make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Senior Salesforce Administrator in Moffat
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Barchester Healthcare on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Salesforce knowledge. We should be ready to discuss specific features and how we've used them in past roles. Show them we know our stuff!
✨Tip Number 3
Practice common interview questions, especially those related to user support and data management. We want to demonstrate our problem-solving skills and how we handle pressure effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining the Barchester team.
We think you need these skills to ace Remote Senior Salesforce Administrator in Moffat
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your Salesforce administration experience and any relevant certifications to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved systems or supported users in the past – we love a good story!
Showcase Your Problem-Solving Skills:Since this role involves a lot of problem-solving, don’t shy away from mentioning challenges you've faced and how you overcame them. We want to see your analytical side in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your experience with user administration, configuration changes, and any specific projects you've worked on. Highlight your Salesforce Administration Certification and how it has helped you in previous roles.
✨Show Off Your Problem-Solving Skills
Barchester is looking for someone who enjoys problem-solving. Prepare examples of challenges you've faced in past roles and how you tackled them. This could be anything from improving data quality to enhancing user experience. Make it clear that you're proactive and always looking for ways to optimise systems.
✨Communicate Like a Pro
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. During the interview, demonstrate your strong interpersonal skills by engaging with the interviewer and asking insightful questions about their current Salesforce setup and challenges.
✨Be Ready to Discuss Data Management
Data quality is crucial for Barchester, so be prepared to talk about your experience with data management processes. Share specific examples of how you've maintained data integrity and accuracy in Salesforce. This will show that you understand the importance of data in driving business insights and decision-making.
