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- Tasks: Welcome residents and visitors, manage calls, and assist with admin tasks.
- Company: Barchester, a leading care home provider with a friendly atmosphere.
- Benefits: Competitive salary, free training, profit share scheme, and discounts.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a caring attitude are essential.
- Other info: Join a supportive team with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment.
The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
- Free learning and development
- Automatic enrolment into our profit share scheme
- A range of holiday, retail and leisure discounts
- Unlimited access to our Refer a Friend bonus scheme
If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.
Receptionist - Care Home in Middlesbrough employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Care Home in Middlesbrough
✨Tip Number 1
Make sure to research Barchester and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their caring environment.
✨Tip Number 2
Practice your phone manner! Since you'll be answering calls as a Receptionist, it’s crucial to sound friendly and professional. Grab a friend and do some mock calls to get comfortable.
✨Tip Number 3
When you get the chance, share personal stories that highlight your caring nature. Whether it's about helping someone or making a visitor feel welcome, these anecdotes can really make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining the Barchester family.
We think you need these skills to ace Receptionist - Care Home in Middlesbrough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your warmth and friendliness. Remember, as a Receptionist, you'll be the first point of contact, so show us how you can make visitors feel at home.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have in customer service or administration. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your strengths!
Keep It Professional: While we want to see your personality, it’s also important to keep things professional. Use clear and concise language, and make sure to proofread your application for any typos or errors. A polished application shows us that you’re organised and detail-oriented.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success! It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our values and what it’s like to work with us at Barchester.
How to prepare for a job interview at Barchester Healthcare
✨Show Your Warmth
As a Receptionist, your ability to create a welcoming atmosphere is key. During the interview, demonstrate your friendly nature by smiling and maintaining eye contact. Share examples of how you've made others feel comfortable in previous roles.
✨Highlight Your Communication Skills
Strong communication is crucial for this role. Be prepared to discuss your experience with phone calls and face-to-face interactions. You might even want to practice answering common questions out loud to showcase your telephone manner.
✨Be Organised and Professional
Since the role involves various administrative tasks, show that you can handle multiple responsibilities. Bring a notepad to jot down important points during the interview and mention any organisational tools or methods you use to stay on top of tasks.
✨Express Genuine Interest in Residents
Barchester values a caring attitude towards residents. Share stories that reflect your interest in helping others and how you’ve gone the extra mile in past roles. This will show that you’re not just looking for a job, but that you truly care about the well-being of those you serve.
