At a Glance
- Tasks: Support teams in responding to regulators and ensure compliance with high standards.
- Company: Join Barchester Healthcare, a leader in quality care and support.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a mix of home working and occasional travel.
- Why this job: Make a real difference in healthcare by ensuring regulatory compliance and supporting teams.
- Qualifications: Strong communication skills and a keen interest in regulatory matters.
The predicted salary is between 30000 - 40000 € per year.
Join Barchester Healthcare as a Regulation Duty Desk Advisor, where you'll play a key role in supporting our services to respond effectively to regulators, safeguarding teams and external agencies. As part of the Regulation and Quality Improvement Team, you'll help ensure our services provide timely, accurate and reassuring responses to enquiries, concerns, complaints and safeguarding matters. Working via our virtual Regulation Duty Desk, you'll support operational colleagues, help mitigate business risk, and contribute to maintaining high standards of regulatory compliance. This hybrid role offers a mix of home working with occasional travel for meetings.
NEED TO DO:
- Support operations teams in responding to enquiries and information requests from regulators and external agencies
- Work closely with the Regulation Duty Desk Coordinator to triage incoming information and identify required internal actions
- Review draft responses to ensure they meet regulatory expectations, provide assurance, and are submitted within required timescales
- Liaise with General Managers, Hospital Directors and Regional Directors to gather and prepare information for responses
- Collaborate with internal teams (Legal, Health & Safety, Feedback, Clinical) to ensure responses are accurate and well-informed
- Provide ad hoc advice and guidance on regulatory matters to operational colleagues
- Manage incoming correspondence, logging communications and tracking progress
Regulation Duty Desk Advisor in London employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where your contributions directly impact the quality of care provided. With a hybrid working model, you can enjoy the flexibility of home working while also engaging in meaningful collaboration with colleagues across various departments, ensuring a fulfilling and rewarding career path in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Regulation Duty Desk Advisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with current employees at Barchester Healthcare. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching common questions related to regulatory compliance and the specific challenges faced by the healthcare sector. We want you to feel confident and ready to showcase your knowledge and skills!
✨Tip Number 3
Practice your responses to situational questions. Think about how you would handle enquiries or complaints, and be ready to share examples from your past experiences that demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regulation Duty Desk Advisor in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regulation Duty Desk Advisor role. Highlight your relevant experience and skills that align with the job description, especially in regulatory compliance and communication.
Showcase Your Communication Skills:Since this role involves liaising with various teams and external agencies, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you can effectively convey information.
Highlight Team Collaboration:Emphasise your experience working in teams, especially in a regulatory or compliance context. We want to see how you can collaborate with different departments to ensure accurate and timely responses to enquiries.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Regulations
Familiarise yourself with the key regulations and compliance standards relevant to Barchester Healthcare. Understanding the regulatory landscape will not only help you answer questions confidently but also demonstrate your commitment to maintaining high standards.
✨Showcase Your Communication Skills
As a Regulation Duty Desk Advisor, clear communication is crucial. Prepare examples of how you've effectively communicated complex information in the past, especially in high-pressure situations. This will show that you can handle enquiries and concerns with ease.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to triage information. Think of specific instances where you've had to manage multiple priorities or respond to urgent requests, and be ready to discuss your thought process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the role and the team. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.
