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- Tasks: Lead care homes, ensuring high standards and inspiring teams across the North.
- Company: Join Barchester, a leader in quality care with a supportive culture.
- Benefits: Generous salary, car allowance, 25 days leave, and extensive discounts.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Registered Nurse or equivalent experience, with strong operational leadership background.
- Other info: Dynamic role with travel, offering excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are currently seeking a Care Home Operations Manager to join our team and support homes across our North Division. As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational leadership to our home teams. We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our residents' needs are met.
As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. You'll also be committed to getting our teams to the very best clinical standards through learning and development programmes. This is a permanent position which requires regular travel and overnight stays.
In return for your dedication, we are offering an impressive rewards and benefits package, including:
- Generous starting salary
- £7,500 annual car allowance
- All mileage and expenses paid
- 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days
- Up to 8% employers pension contribution
- Unlimited access to our generous refer a friend scheme, earning up to £1000 per referral
- Access to a wide range of retail and leisure discounts at big brands and supermarkets
- Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
- Confidential and free access to counselling and legal services
Required experience and qualifications:
- Passionate about providing high-quality care and improving the lives of residents
- Registered Nurse (RN) qualification or equivalent professional experience
- Significant experience in a senior operational/leadership role in a care home setting
- Turnaround home management experience
- Significant experience in managing budgets, financial planning, and cost control
- Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations
- Strong track record of improving care quality and driving operational efficiencies
- Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH
- Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting
- Full UK driving licence, with the ability to travel regularly and stay away from home
Role and responsibilities:
- Take on General Manager responsibilities and become a CQC Registered Manager if needed
- Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements
- With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders
- Manage all sales enquiries and proactively promote the home in the local community
- Build a culture of robust performance management
- Oversee staff recruitment, training, motivation, communication, supervision, and appraisal
- Demonstrate determination to deliver quality care
- Build close and trusting relationships with residents and their loved ones
Care Home Operations Manager - North in London employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Operations Manager - North in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Barchester tick, and be ready to share how your experience aligns with their mission of delivering high-quality care.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you've improved care quality or managed teams effectively in previous roles. We want to see that passion for inspiring others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Care Home Operations Manager - North in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Care Home Operations Manager role. Highlight your leadership experience and any turnaround management successes to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about improving care quality and how your background aligns with our mission at Barchester. Be genuine and let your personality come through.
Showcase Relevant Experience: When detailing your work history, focus on your senior operational roles in care settings. We want to see your track record of managing budgets and improving care standards, so don’t hold back on those achievements!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Care Standards
Familiarise yourself with the latest CQC guidelines and care standards. Be ready to discuss how you've implemented these in previous roles, as this will show your commitment to high-quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a care home setting. Highlight any turnaround experiences and how you motivated staff to improve care quality and operational efficiency.
✨Budgeting Brilliance
Brush up on your financial management skills. Be prepared to discuss your experience with budgeting, financial planning, and cost control, as these are crucial for the role.
✨Build Relationships
Think about how you can build trust with residents and their families. Prepare to share strategies you've used to foster strong relationships in past roles, as this is key to delivering excellent care.
