Regional Customer Relationship Manager in Leeds

Regional Customer Relationship Manager in Leeds

Leeds Full-Time 30000 - 40000 € / year (est.) No home office possible
Barchester Healthcare

At a Glance

  • Tasks: Drive occupancy by managing enquiries and networking within the community.
  • Company: Join Barchester, a leading care provider with exceptional quality ratings.
  • Benefits: Attractive salary, commission structure, car allowance, and wellbeing support.
  • Other info: Supportive team environment with great opportunities for career progression.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Sales experience preferred; data analysis and communication skills are key.

The predicted salary is between 30000 - 40000 € per year.

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region.

Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.

REWARDS PACKAGE:

  • Attractive salary, alongside a competitive commission structure
  • Access to a range of retail and leisure discounts
  • Access to a range of wellbeing support and Best Doctors Service
  • Opportunity to develop within a hugely supportive team

RESPONSIBILITIES:

  • Managing enquiries to improve the conversion rates and achieve occupancy targets
  • Excellent communication skills
  • Networking within the local community to raise the profile of the home and generate enquiries
  • Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
  • Identifying opportunities to improve sales and marketing performance

NEED TO HAVE:

  • Proven sales and marketing experience preferably in healthcare but not essential
  • Ability to analyse data on Salesforce or similar CRM application
  • Self-motivated and target driven
  • Interpersonal and professional qualities
  • Confident user of Microsoft Office (Excel/PowerPoint)
  • Full UK driving licence

NEED TO DO:

  • Represent Barchester and our state of the art home in a friendly and professional manner
  • Responsible for all sales activity for the home
  • Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
  • Engage with residents and relatives to understand their experience and requirements
  • Respond to sales enquiries
  • Actively generate leads and identify local marketing opportunities
  • Maintain a contacts database

Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Regional Customer Relationship Manager in Leeds employer: Barchester Healthcare

Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a supportive work culture that prioritises employee wellbeing and development. As a leading care provider in the UK, we provide our team with unique opportunities to grow within a dynamic environment, all while making a meaningful impact in the lives of our residents. Join us in a role where your contributions are valued and recognised, and be part of a dedicated team committed to delivering first-class care.

Barchester Healthcare

Contact Detail:

Barchester Healthcare Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Regional Customer Relationship Manager in Leeds

Tip Number 1

Network like a pro! Get out there and connect with people in the healthcare sector. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. The more people you know, the better your chances of landing that Regional Customer Relationship Manager role!

Tip Number 2

Practice your pitch! You never know when you’ll meet someone who could help you land a job. Prepare a short, engaging introduction about yourself and what you bring to the table. Make it memorable so they think of you when opportunities arise.

Tip Number 3

Show off your skills! If you get the chance to meet with potential employers, bring along examples of your past successes. Whether it’s data from Salesforce or marketing campaigns you’ve led, having tangible proof of your abilities can really set you apart.

Tip Number 4

Don’t forget to apply through our website! We’re always on the lookout for passionate individuals like you. Keep an eye on our job listings and make sure to submit your application directly through us for the best chance at getting noticed.

We think you need these skills to ace Regional Customer Relationship Manager in Leeds

Sales Experience
Marketing Experience
Data Analysis
CRM Application Proficiency
Communication Skills
Networking Skills
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Regional Customer Relationship Manager role. Highlight your sales and marketing experience, especially if it's in healthcare. We want to see how your skills align with our mission at Barchester!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for providing exceptional care and how you can contribute to increasing occupancy. Let us know why you're excited about joining our team!

Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your interpersonal qualities. We love a friendly tone!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you’re considered for this fantastic opportunity at Barchester!

How to prepare for a job interview at Barchester Healthcare

Know Your Stuff

Before the interview, make sure you research Barchester and their approach to care. Understand their values and how they stand out in the healthcare sector. This will help you align your answers with what they’re looking for.

Showcase Your Sales Skills

Prepare specific examples from your past experiences that highlight your sales achievements, especially in customer relationship management. Be ready to discuss how you’ve improved conversion rates or occupancy in previous roles.

Engage with Questions

Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and Barchester’s future plans. This shows your genuine interest and helps you assess if it’s the right fit for you.

Practice Makes Perfect

Rehearse common interview questions and your responses. Consider doing mock interviews with a friend or family member. This will help you feel more confident and articulate during the actual interview.