At a Glance
- Tasks: Drive occupancy by building relationships and generating leads for care homes.
- Company: Join Barchester, a top-rated care provider in the UK.
- Benefits: Competitive salary, commission, car allowance, and wellbeing support.
- Other info: Supportive environment with great progression opportunities.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Sales experience preferred; strong communication and data analysis skills required.
The predicted salary is between 35000 - 45000 £ per year.
Competitive salary + commission and Car Allowance or Company car.
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Actively generate leads and identify local marketing opportunities. Maintain a contacts database.
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Area Client Experience Manager in Leeds employer: Barchester Healthcare
Barchester is an exceptional employer that prioritises employee growth and wellbeing, offering competitive salaries, commission structures, and car allowances. With a strong focus on quality care and community engagement, employees benefit from a supportive work culture, access to retail and leisure discounts, and opportunities for professional development within a leading care provider in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Area Client Experience Manager in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses and community groups. The more people you know, the more opportunities you'll uncover to promote the care home and boost occupancy.
✨Tip Number 2
Show off your sales skills! When you're chatting with potential residents, be engaging and informative. Make sure they feel welcomed and excited about the possibility of joining the community.
✨Tip Number 3
Use data to your advantage! Familiarise yourself with Salesforce or similar CRM tools to track leads and analyse performance. This will help you identify what’s working and where you can improve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Area Client Experience Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Area Client Experience Manager role. Highlight your sales and marketing experience, especially if it relates to healthcare. We want to see how your skills can help us increase occupancy and improve our services.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working in care and how you can contribute to our exceptional management team. Be genuine and let your personality come through!
Showcase Your Data Skills:Since analysing data is key for this role, mention any experience you have with Salesforce or similar CRM applications. We love seeing candidates who can leverage data to drive sales and marketing performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's mission and values. Familiarise yourself with their care homes and the services they offer. This will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Sales Skills
Prepare specific examples of your past sales achievements, especially if you have experience in healthcare. Be ready to discuss how you've increased occupancy or improved marketing performance in previous roles. Use metrics to back up your claims!
✨Be Data Savvy
Since the role involves analysing data on Salesforce or similar CRM applications, brush up on your data analysis skills. Be prepared to discuss how you've used data to drive decisions in your previous positions. This will show that you're not just a people person but also a strategic thinker.
✨Practice Your People Skills
As an Area Client Experience Manager, you'll be interacting with potential residents and their families. Practice your communication skills and think about how you can create a welcoming atmosphere during tours. Role-playing with a friend can help you feel more confident and prepared.
