Customer Relationship Management Manager in Kent, Maidstone

Customer Relationship Management Manager in Kent, Maidstone

Maidstone +1 Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Barchester Healthcare

At a Glance

  • Tasks: Drive sales and marketing to boost occupancy in a prestigious care home.
  • Company: Join Barchester, an industry-leading care provider with top quality ratings.
  • Benefits: Competitive salary, commission, retail discounts, and wellbeing support.
  • Other info: Supportive environment with great progression opportunities.
  • Why this job: Make a real difference in residents' lives while developing your career.
  • Qualifications: Sales and marketing experience preferred; data analysis skills are a plus.

The predicted salary is between 30000 - 40000 Β£ per year.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.

Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.

  • Access to a range of retail and leisure discounts
  • Access to a range of wellbeing support and Best Doctors Service
  • Networking within the local community to raise the profile of the home and generate enquiries
  • Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
  • Identifying opportunities to improve sales and marketing performance

Requirements:

  • Have proven sales and marketing experience preferably in healthcare but not essential
  • Have the ability to analyse data on Salesforce or similar CRM application
  • Have interpersonal and professional qualities
  • Confident user of Microsoft Office (Excel/PowerPoint)
  • Full UK driving licence

Responsibilities:

  • Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
  • Actively generate leads and identify local marketing opportunities
  • Maintain a contacts database

If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Locations

MaidstoneKent

Customer Relationship Management Manager in Kent, Maidstone employer: Barchester Healthcare

Barchester Healthcare is an exceptional employer, offering a supportive and flexible work environment for Housekeeping Assistants in Maidstone. With a strong emphasis on employee growth and development, staff are encouraged to enhance their skills while contributing to the well-being of residents in a caring community. Enjoy competitive pay and the satisfaction of making a meaningful difference in people's lives every day.

Barchester Healthcare

Contact Details:

Barchester Healthcare Recruitment Team

We think you need these skills to ace Customer Relationship Management Manager in Kent, Maidstone

Communication Skills
Full UK Driving Licence
Time Management
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills