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- Tasks: Support and maintain IT infrastructure across care homes and hospitals while driving digital transformation.
- Company: Join Barchester Healthcare, a leading provider of person-centred care in the UK.
- Benefits: Remote work, travel opportunities, and a supportive environment for career growth.
- Other info: Be part of a respected team with a commitment to employee value and progression.
- Why this job: Make a real difference in healthcare through innovative IT solutions and support.
- Qualifications: Computer science degree and strong understanding of networking and IT systems.
The predicted salary is between 30000 - 40000 £ per year.
With over 25 years' experience, and more than 250 care homes and hospitals, Barchester healthcare is one of the largest care home providers in the UK. Our mission is to provide the best possible person-centred care to elderly and vulnerable people, and we're continually growing and improving our services.
We have a rare opportunity for an IT Operations Technician to join us in a newly created position on a permanent basis. In this vital role, you will support and maintain the IT infrastructure across Barchester's nationwide portfolio, including desktop support, system maintenance, and working with computer networks. The role will also involve working on IT infrastructure projects to support our wide-ranging digital transformation. This is a remote position, which will require regular travel to Inverness, where our IT support team is based, as well as national travel across the UK where required.
Required experience and qualifications:
- Computer science degree
- Good understanding of TCP/IP
- Familiarity with both wired and wireless LANs, ADSL and FTTC based WAN connections
- Developing and communicating technical specifications
- Installing and troubleshooting IT equipment in a structured environment
- Full UK driving license
- Flexible for nationwide travel
Role and responsibilities:
- Installing and maintaining the Barchester IT operating environment
- Supporting IT infrastructure within our national portfolio of homes
- Monitoring the performance of computer networks and servers
- Remote management of desktop PCs and laptops, including assurance that all equipment is safe and up to date
- Working closely with software developers and procurement managers
- Provide first, second, and third line support to all IT users in the group
- Deliver infrastructure projects
- Manage firewalls within the network
- Take the lead in configuring Wi-Fi equipment, including access points, associated switches and controllers
- Provide technical advice to management on emerging technologies
- Assist with the maintenance of inventories and IT systems documentation
As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
IT Operations Technician employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Technician
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those working at Barchester. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of IT infrastructure. Be ready to discuss how you can contribute to Barchester's digital transformation with real examples from your past experiences.
✨Tip Number 3
Show your passion for person-centred care! Barchester values a caring approach, so make sure to highlight how your IT skills can enhance the experience for both staff and residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Barchester team.
We think you need these skills to ace IT Operations Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Operations Technician role. Highlight your relevant experience, especially in supporting IT infrastructure and troubleshooting. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Barchester and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills: Don’t forget to showcase your technical know-how! Mention your familiarity with TCP/IP, LANs, and any experience with IT infrastructure projects. We’re keen to see how you can support our digital transformation efforts.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of TCP/IP, LANs, and WAN connections. Be ready to discuss how you've installed and troubleshot IT equipment in the past. This will show that you’re not just familiar with the tech but can also apply it practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've provided first, second, and third line support in previous roles. Think about specific challenges you faced and how you resolved them. This will demonstrate your ability to handle the demands of the role effectively.
✨Be Ready for Project Discussions
Since this role involves working on IT infrastructure projects, be prepared to talk about any relevant experience you have. Discuss how you’ve contributed to similar projects and what your role was in delivering successful outcomes.
✨Emphasise Your Communication Skills
You'll need to communicate technical specifications clearly, so practice explaining complex concepts in simple terms. Highlight any experience you have working closely with software developers or procurement managers, as collaboration is key in this role.