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- Tasks: Support and maintain IT infrastructure across care homes and hospitals while driving digital transformation.
- Company: Barchester Healthcare, a leading care home provider in the UK with a supportive culture.
- Benefits: Remote work, career progression, and being part of a respected team.
- Other info: Join a company recognised as one of the best to work for in the UK.
- Why this job: Make a real difference in healthcare while developing your IT skills.
- Qualifications: Computer science degree and understanding of networks required.
The predicted salary is between 30000 - 40000 £ per year.
With over 25 years' experience, and more than 250 care homes and hospitals, Barchester healthcare is one of the largest care home providers in the UK. Our mission is to provide the best possible person-centred care to elderly and vulnerable people, and we're continually growing and improving our services. We have a rare opportunity for an IT Operations Technician to join us in a newly created position on a permanent basis.
In this vital role, you will support and maintain the IT infrastructure across Barchester's nationwide portfolio, including desktop support, system maintenance, and working with computer networks. The role will also involve working on IT infrastructure projects to support our wide-ranging digital transformation. This is a remote position, which will require regular travel to Inverness, where our IT support team is based, as well as national travel across the UK where required.
Required experience and qualifications:
- Computer science degree
- Good understanding of TCP/IP
- Familiarity with both wired and wireless LANs, ADSL and FTTC based WAN connections
- Developing and communicating technical specifications
- Installing and troubleshooting IT equipment in a structured environment
- Full UK driving license
- Flexible for nationwide travel
Role and responsibilities:
- Installing and maintaining the Barchester IT operating environment
- Supporting IT infrastructure within our national portfolio of homes
- Monitoring the performance of computer networks and servers
- Remote management of desktop PCs and laptops, including assurance that all equipment is safe and up to date
- Working closely with software developers and procurement managers
- Provide first, second, and third line support to all IT users in the group
- Deliver infrastructure projects
- Manage firewalls within the network
- Take the lead in configuring Wi-Fi equipment, including access points, associated switches and controllers
- Provide technical advice to management on emerging technologies
- Assist with the maintenance of inventories and IT systems documentation
As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
IT Operations Technician in Inverness employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Technician in Inverness
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at Barchester. A friendly chat can give you insights and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about TCP/IP, LANs, and troubleshooting. We want to see that you know your stuff!
✨Tip Number 3
Show your passion for person-centred care. Barchester is all about providing the best for their residents, so share how your IT skills can support that mission during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace IT Operations Technician in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Operations Technician role. Highlight your computer science degree and any relevant experience with TCP/IP, LANs, and WAN connections. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting IT infrastructure in healthcare. Share any experiences that show your commitment to person-centred care, as this aligns with our mission at Barchester.
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical skills! Mention your experience with installing and troubleshooting IT equipment, managing networks, and any projects you've worked on. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of TCP/IP, LANs, and WAN connections. Be ready to discuss how you've installed and troubleshot IT equipment in the past. This role is all about supporting Barchester's IT infrastructure, so showing your technical expertise will definitely impress.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues before. Whether it's a tricky network problem or a desktop support challenge, having specific scenarios ready will demonstrate your ability to provide first, second, and third line support effectively.
✨Emphasise Your Communication Skills
Since you'll be working closely with software developers and procurement managers, it's crucial to highlight your ability to communicate technical specifications clearly. Practice explaining complex concepts in simple terms, as this will show that you can bridge the gap between tech and non-tech teams.
✨Be Ready for Travel Talk
As this position involves regular travel, be prepared to discuss your flexibility and willingness to travel across the UK. Mention any previous experiences where you've had to adapt to different locations or environments, as this will show you're ready for the demands of the role.