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- Tasks: Create a warm environment and provide friendly service in dining and bar areas.
- Company: Join Barchester, a leader in care homes dedicated to enhancing residents' lives.
- Benefits: Enjoy competitive pay, free training, retail discounts, and wellness support.
- Why this job: Make a real difference in residents' lives while developing your skills in a caring community.
- Qualifications: No specific qualifications needed, but experience in hospitality is a plus.
- Other info: Must be over 18 to serve alcohol; opportunities for growth and recognition await!
The predicted salary is between 18000 - 24000 £ per year.
Hospitality – Host/Hostess – Norwich
ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you’ll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you’ll have an important part to play in making sure that happens. In particular, you’ll provide a friendly, engaging and helpful service in our dining room and bar areas. It’s a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOU
You don’t need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you’ll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we’ll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you’ll need to be over the age of 18.
REWARDS PACKAGE
In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend’ bonus scheme
Employee of the Month’ rewards and Long Service Awards’
And so much more!
If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.
Hospitality - Host/hostess - Norwich employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality - Host/hostess - Norwich
✨Tip Number 1
Familiarize yourself with the specific needs and preferences of the residents in a care home setting. Understanding their backgrounds and interests can help you create a more engaging and personalized experience for them.
✨Tip Number 2
Showcase your interpersonal skills during any interactions, whether in person or over the phone. Being personable and caring is key to making a positive impression on both residents and staff.
✨Tip Number 3
Highlight any previous experience in hospitality or customer service roles, even if they are not directly related to care homes. This will demonstrate your ability to provide excellent service in a warm and welcoming environment.
✨Tip Number 4
Be prepared to discuss how you would handle various scenarios that may arise in a care home, such as engaging with residents who may be feeling lonely or organizing activities. This shows your proactive approach to enhancing their lives.
We think you need these skills to ace Hospitality - Host/hostess - Norwich
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Hospitality Host. Highlight your relevant experience in hospitality or customer service in your application.
Showcase Your People Skills: Emphasize your interpersonal skills and ability to engage with residents and their families. Use specific examples from your past experiences to demonstrate how you create a warm and welcoming environment.
Tailor Your CV: Customize your CV to reflect the qualities and experiences that align with the role. Include any relevant training or courses you've completed that relate to hospitality or care services.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for working in a care home setting. Mention why you want to join Barchester and how you can contribute to enhancing the lives of residents.
How to prepare for a job interview at Barchester Healthcare
✨Show Your People Skills
As a Hospitality Host, your ability to connect with residents and their families is crucial. Be prepared to share examples of how you've engaged with others in previous roles, highlighting your personable and caring nature.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for creating a warm and welcoming environment. Discuss any relevant experiences where you contributed to a positive atmosphere, whether in dining settings or other hospitality roles.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as dealing with a difficult resident or ensuring a smooth dining experience. Think through potential scenarios and how you would respond to showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, show your interest by asking questions about the care home’s community events or training opportunities. This demonstrates your commitment to enhancing the lives of residents and your eagerness to grow within the role.
