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- Tasks: Engage with residents and provide excellent service in dining and bar areas.
- Company: Join Barchester, a leading care home provider focused on quality and warmth.
- Benefits: Enjoy free training, wellbeing tools, retail discounts, and a rewarding referral scheme.
- Why this job: Make a real difference in residents' lives while developing your skills in a caring environment.
- Qualifications: No specific qualifications needed, but experience in hospitality is a plus.
- Other info: Must be over 18 to serve alcohol; opportunities for personal growth await!
The predicted salary is between 20000 - 30000 £ per year.
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
- Free training and development for all roles
- Access to wellbeing and support tools
- A range of retail discounts and savings
- Unlimited referrals with our Refer a Friend bonus scheme
- Employee of the Month rewards and Long Service Awards
- And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Hospitality - Host/Hostess in Great Yarmouth employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality - Host/Hostess in Great Yarmouth
✨Tip Number 1
Familiarise yourself with the values and mission of Barchester care homes. Understanding their commitment to providing a warm and welcoming environment will help you align your responses during interviews and show that you're genuinely interested in their approach to hospitality.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles, even if it's informal. Sharing specific examples of how you've engaged with customers or created a positive atmosphere can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios that may arise in a care home setting. Think about how you would engage with residents and their families, as well as how you would contribute to creating a stimulating environment.
✨Tip Number 4
Show your enthusiasm for personal development. Mention any interest in further training or courses related to hospitality or care, as this demonstrates your commitment to improving your skills and enhancing the lives of residents.
We think you need these skills to ace Hospitality - Host/Hostess in Great Yarmouth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Hospitality Host. Highlight how your skills and experiences align with creating a warm and engaging environment for residents.
Showcase Relevant Experience: Even if you don't have formal qualifications, emphasise any previous experience in hospitality or customer service. Use specific examples to demonstrate your personable and caring nature, as well as your ability to engage with residents and their families.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for enhancing the lives of others. Mention your interest in the role and how you can contribute to the welcoming atmosphere of the care home.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a hospitality role.
How to prepare for a job interview at Barchester Healthcare
✨Show Your People Skills
As a Hospitality Host, your ability to connect with residents and their families is crucial. During the interview, share examples of how you've successfully engaged with people in previous roles, highlighting your personable and caring nature.
✨Demonstrate Your Understanding of the Role
Make sure you understand what it means to create a warm and welcoming environment. Discuss how you would contribute to making the dining room and bar areas inviting, and mention any relevant experiences that showcase your hospitality skills.
✨Express Your Willingness to Learn
Since the company offers training and development opportunities, express your eagerness to learn and grow within the role. Talk about any past experiences where you took the initiative to develop your skills or knowledge.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your genuine interest in the position and the company. Ask about the types of events you might help organise or how the team collaborates to enhance residents' experiences.
