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- Tasks: Create a warm environment and provide friendly service in dining and bar areas.
- Company: Join Barchester, a leader in care homes dedicated to enhancing residents' lives.
- Benefits: Enjoy competitive pay, free training, retail discounts, and wellness support.
- Why this job: Make a real impact on residents' lives while developing your skills in a caring community.
- Qualifications: No specific qualifications needed, but experience in hospitality is a plus.
- Other info: Must be over 18 to serve alcohol; opportunities for growth and recognition await!
ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you\’ll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you\’ll have an important part to play in making sure that happens. In particular, you\’ll provide a friendly, engaging and helpful service in our dining room and bar areas. It\’s a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don\’t need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you\’ll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we\’ll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you\’ll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you\’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend\’ bonus scheme Employee of the Month\’ rewards and Long Service Awards\’ And so much more! If you\’d like to use your people skills in an organisation that provides the quality care you\’d expect for your loved ones, this is a rewarding place to be. JBRP1_UKTJ
Hospitality - Host/Hostess employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality - Host/Hostess
✨Tip Number 1
Familiarize yourself with the values and mission of Barchester care homes. Understanding their commitment to providing a warm and welcoming environment will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles. Even if it's not directly related, showcasing your ability to engage with people and provide excellent service can set you apart.
✨Tip Number 3
Prepare to discuss how you would create a stimulating environment for residents. Think of specific examples or ideas that demonstrate your creativity and caring nature.
✨Tip Number 4
Show enthusiasm for personal development. Mention any interest in training opportunities and how you plan to use them to enhance your skills and contribute positively to the team.
We think you need these skills to ace Hospitality - Host/Hostess
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of a Hospitality Host at Barchester care homes. Highlight your ability to create a warm and welcoming environment in your application.
Showcase Relevant Experience: Even though specific qualifications aren't required, emphasize any previous experience in hospitality or similar settings. Share examples of how you've engaged with customers or residents in the past.
Personal Touch: Since the role requires a personable and caring attitude, make sure to convey your genuine interest in working with residents and their families. Use anecdotes that demonstrate your empathy and communication skills.
Highlight Willingness to Learn: Mention your eagerness to develop your skills further through training and courses offered by Barchester. This shows your commitment to personal growth and enhancing the quality of care provided.
How to prepare for a job interview at Barchester Healthcare
✨Show Your People Skills
As a Hospitality Host, your ability to connect with residents and their families is crucial. Be prepared to share examples of how you've engaged with others in previous roles, highlighting your personable and caring nature.
✨Demonstrate Your Understanding of Hospitality
Familiarize yourself with the key aspects of hospitality, especially in a care home setting. Discuss how you would create a warm and welcoming environment, and be ready to suggest ideas for interesting events that could enhance residents' experiences.
✨Express Your Willingness to Learn
Since the role offers opportunities for training and development, express your enthusiasm for learning new skills. Mention any relevant experience you have and how you are eager to build on that knowledge to provide the best service possible.
✨Be Ready for Scenario Questions
Prepare for questions that may ask how you would handle specific situations, such as dealing with a difficult resident or managing a busy dining room. Think through your responses to demonstrate your problem-solving abilities and commitment to excellent service.
