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- Tasks: Create a warm environment and provide friendly service in dining and bar areas.
- Company: Join Barchester, a leader in care homes dedicated to enhancing residents' lives.
- Benefits: Enjoy competitive pay, free training, retail discounts, and wellness support.
- Why this job: Make a real impact on residents' lives while developing your skills in a caring community.
- Qualifications: No specific qualifications needed, but experience in hospitality is a plus.
- Other info: Must be over 18 to serve alcohol; opportunities for growth and recognition await!
The predicted salary is between 20000 - 30000 £ per year.
ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you’ll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you’ll have an important part to play in making sure that happens. In particular, you’ll provide a friendly, engaging and helpful service in our dining room and bar areas. It’s a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don’t need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you’ll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we’ll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you’ll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend’ bonus scheme Employee of the Month’ rewards and Long Service Awards’ And so much more! If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.
Hospitality - Host/Hostess employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality - Host/Hostess
✨Tip Number 1
Show your passion for hospitality! When you engage with us, make sure to express your enthusiasm for creating a warm and welcoming environment. Share any relevant experiences where you've made a positive impact on guests or residents.
✨Tip Number 2
Highlight your interpersonal skills. As a Hospitality Host, you'll be interacting with residents and their families regularly. Be prepared to discuss how you build relationships and create a friendly atmosphere in your previous roles.
✨Tip Number 3
Familiarize yourself with our values and mission. Understanding what we stand for at Barchester will help you align your answers during the interview. Show us that you genuinely care about enhancing the lives of our residents.
✨Tip Number 4
Be ready to discuss your adaptability. In a hospitality role, situations can change quickly. Share examples of how you've successfully handled unexpected challenges in the past, demonstrating your ability to stay calm and provide excellent service.
We think you need these skills to ace Hospitality - Host/Hostess
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Hospitality Host. Highlight your relevant experience in hospitality or customer service in your application.
Showcase Your People Skills: Emphasize your interpersonal skills and ability to engage with residents and their families. Use specific examples from your past experiences to demonstrate how you create a warm and welcoming environment.
Tailor Your CV: Customize your CV to reflect the qualities and experiences that align with the role. Include any relevant training or courses you've completed that relate to hospitality or care services.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for providing excellent service and enhancing the lives of residents. Mention why you want to work at Barchester and how you can contribute to their mission.
How to prepare for a job interview at Barchester Healthcare
✨Show Your People Skills
As a Hospitality Host, your ability to connect with residents and their families is crucial. Be prepared to share examples of how you've engaged with others in previous roles, highlighting your personable and caring nature.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for creating a warm and welcoming environment. Discuss any relevant experiences where you contributed to a positive atmosphere, whether in dining settings or other hospitality roles.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a resident's request or managing a busy dining room. Think through potential scenarios and how you would respond to ensure excellent service.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask questions about the role and the care home. This shows your genuine interest in the position and helps you understand how you can contribute to enhancing residents' lives.
