At a Glance
- Tasks: Create a warm and welcoming environment for residents through engaging hospitality.
- Company: Barchester care home, dedicated to quality care and support.
- Benefits: Competitive pay, free training, wellbeing tools, and retail discounts.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: No specific qualifications needed, but experience is a plus.
- Other info: Opportunities for growth and recognition through awards and bonuses.
Job Description
ABOUT THE ROLE\\nAs a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens.
In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. \\n\\nABOUT YOU\\nYou don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal.
Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.\\n\\nREWARDS PACKAGE\\nIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:\\n Free training and development for all roles\\n Access to wellbeing and support tools \\n A range of retail discounts and savings\\n Unlimited referrals with our Refer a Friend' bonus scheme\\n Employee of the Month' rewards and Long Service Awards'\\n\\nAnd so much more!\\n\\nIf you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be
Hospitality - Host/Hostess employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hospitality - Host/Hostess
β¨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in as a Hospitality Host.
β¨Tip Number 2
Practice your people skills! Since this role is all about engaging with residents and their families, think of some scenarios where you can showcase your friendliness and caring nature during the interview.
β¨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable. A neat appearance will show that you take the role seriously and are ready to provide first-class hospitality.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hospitality - Host/Hostess
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to share your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role of Hospitality Host. Highlight any relevant experience or skills that show you can create a warm and welcoming environment for our residents.
Be Genuine: We value authenticity, so be genuine in your responses. Share stories or experiences that demonstrate your caring nature and how you engage with others, especially in a hospitality setting.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for this fulfilling role. We canβt wait to hear from you!
How to prepare for a job interview at Barchester Healthcare
β¨Show Your People Skills
As a Hospitality Host, your ability to connect with residents and their families is key. During the interview, share specific examples of how you've engaged with people in previous roles. This will demonstrate your personable nature and genuine interest in providing excellent service.
β¨Research the Company Culture
Familiarise yourself with Barchester's values and the environment they strive to create. Mentioning how you align with their mission to provide warm and welcoming care can set you apart. It shows that youβre not just looking for any job, but that you genuinely want to be part of their team.
β¨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult resident or planning an engaging event. Think through potential scenarios beforehand and prepare your responses. This will help you feel more confident and ready to showcase your problem-solving skills.
β¨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the types of events they host or how they support their staff's development. This shows your enthusiasm for the role and your commitment to contributing positively to the residents' experience.