At a Glance
- Tasks: Support IT operations, manage orders, invoices, and improve processes in a fast-paced environment.
- Company: Barchester Healthcare, dedicated to outstanding care through technology and operational excellence.
- Benefits: Hybrid working options, supportive team culture, and opportunities for professional development.
- Other info: Opportunity to mentor others and contribute to a positive team culture.
- Why this job: Join a dynamic team and make a real impact on IT administration and support.
- Qualifications: Strong organisational skills, customer service experience, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
At Barchester Healthcare, technology and operational excellence play a vital role in supporting the delivery of outstanding care across our services. We are looking for a proactive and highly organised IT Senior Administrator to join our IT team and support the smooth running of key administrative operations across the department.
This is a varied and fast-paced role where you'll support the management of IT orders, invoices, shipments, inventory and day-to-day departmental administration. You'll also work closely with the IT Administration Manager to help coordinate workloads, support team development and contribute to continuous improvement initiatives across the function.
If you are an experienced administrator with excellent organisational skills, a collaborative approach and the confidence to support others within a busy team environment, we'd love to hear from you. This role is located in our Inverness office, with hybrid working available after full induction and training.
What You'll Be Doing
- IT Administration & Operational Support
- Support the delivery of all aspects of IT administration functions across the department
- Maintain accurate hardware and software inventory records
- Provide administrative support to colleagues within the IT team
- Ensure all IT documentation and records are maintained accurately and efficiently
- Orders, Shipments & Invoice Processing
- Coordinate incoming and outgoing TNT shipments
- Process invoices and ensure all documentation is accurate and completed within required timescales
- Approve orders within agreed authorisation levels
- Help organise workloads to ensure departmental targets and deadlines are met
- Process Improvement & Problem Solving
- Review existing administrative processes to identify opportunities for improvement
- Support the implementation of new processes and ways of working
- Provide practical solutions to resolve issues and improve operational efficiency
- Support the team in delivering accurate and efficient order placement processes
- Team Support & Development
- Support the IT Administration Manager with the day-to-day coordination of the team
- Help organise team workloads to ensure tasks are completed to a high standard
- Identify and escalate performance concerns where appropriate
- Support recruitment, onboarding and induction activities for new team members
- Coach and mentor less experienced colleagues to support their development and confidence
- Contribute to a positive, collaborative and high-performing team culture
- Deputise for the IT Administration Manager where required
About You
- Good standard of education including Maths and English
- Professional and approachable with excellent customer service skills
- Strong communication skills, both written and verbal, with a polite telephone manner
- Excellent organisational skills with the ability to prioritise workloads and work under pressure
- Able to work independently whilst also contributing effectively as part of a team
- Full UK driving licence
- Willingness to work towards an SVQ Level 3 in Administration or equivalent qualification
Locations
Senior Administrator Legal in Highland, Inverness employer: Barchester Healthcare
At Barchester Healthcare, we pride ourselves on fostering a supportive and collaborative work environment that empowers our employees to thrive. Located in the picturesque Inverness, our hybrid working model offers flexibility while you contribute to meaningful improvements in IT administration, ensuring outstanding care delivery. With opportunities for professional development and a commitment to continuous improvement, joining our team means being part of a high-performing culture dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator Legal in Highland, Inverness
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Senior Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Barchester Healthcare and their IT operations. Understand their values and how they support outstanding care. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and skills. Focus on how your organisational skills and proactive approach can contribute to the team’s success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Administrator Legal in Highland, Inverness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant IT administration experience to show us you’re the perfect fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re interested in the Senior Administrator position. Share specific examples of how you've supported teams in the past and how you can contribute to our collaborative culture at Barchester Healthcare.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention instances where you’ve improved processes or solved problems in previous roles. We love candidates who can think on their feet and bring practical solutions to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Senior Administrator in the IT department. Familiarise yourself with Barchester Healthcare's operations and how technology supports their services. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple tasks or projects in the past. Highlight your ability to prioritise workloads and work under pressure, as these are crucial skills for this fast-paced role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Team Collaboration
Since this role involves supporting team development and contributing to a positive culture, be prepared to talk about your experience working in teams. Share instances where you've coached or mentored colleagues, and how you’ve contributed to a collaborative environment. This will show that you can fit into their team dynamic.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the IT team is facing or how they measure success in this role. This not only shows your interest but also gives you valuable insights into what’s expected from you if you get the job.
