At a Glance
- Tasks: Support IT operations, manage orders, invoices, and improve processes in a dynamic environment.
- Company: Barchester Healthcare, dedicated to outstanding care through technology and operational excellence.
- Benefits: Hybrid working options, supportive team culture, and opportunities for professional development.
- Other info: Exciting career growth potential in a fast-paced, supportive environment.
- Why this job: Join a collaborative team and make a real impact on IT administration and support.
- Qualifications: Strong organisational skills, customer service experience, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
At Barchester Healthcare, technology and operational excellence play a vital role in supporting the delivery of outstanding care across our services. We are looking for a proactive and highly organised IT Senior Administrator to join our IT team and support the smooth running of key administrative operations across the department.
This is a varied and fast-paced role where you'll support the management of IT orders, invoices, shipments, inventory and day-to-day departmental administration. You'll also work closely with the IT Administration Manager to help coordinate workloads, support team development and contribute to continuous improvement initiatives across the function.
If you are an experienced administrator with excellent organisational skills, a collaborative approach and the confidence to support others within a busy team environment, we'd love to hear from you. This role is located in our Inverness office, with hybrid working available after full induction and training.
What You'll Be Doing
- IT Administration & Operational Support
- Support the delivery of all aspects of IT administration functions across the department
- Maintain accurate hardware and software inventory records
- Provide administrative support to colleagues within the IT team
- Ensure all IT documentation and records are maintained accurately and efficiently
- Orders, Shipments & Invoice Processing
- Coordinate incoming and outgoing TNT shipments
- Process invoices and ensure all documentation is accurate and completed within required timescales
- Approve orders within agreed authorisation levels
- Help organise workloads to ensure departmental targets and deadlines are met
- Process Improvement & Problem Solving
- Review existing administrative processes to identify opportunities for improvement
- Support the implementation of new processes and ways of working
- Provide practical solutions to resolve issues and improve operational efficiency
- Support the team in delivering accurate and efficient order placement processes
- Team Support & Development
- Support the IT Administration Manager with the day-to-day coordination of the team
- Help organise team workloads to ensure tasks are completed to a high standard
- Identify and escalate performance concerns where appropriate
- Support recruitment, onboarding and induction activities for new team members
- Coach and mentor less experienced colleagues to support their development and confidence
- Contribute to a positive, collaborative and high-performing team culture
- Deputise for the IT Administration Manager where required
About You
- Good standard of education including Maths and English
- Professional and approachable with excellent customer service skills
- Strong communication skills, both written and verbal, with a polite telephone manner
- Excellent organisational skills with the ability to prioritise workloads and work under pressure
- Able to work independently whilst also contributing effectively as part of a team
- Full UK driving licence
- Willingness to work towards an SVQ Level 3 in Administration or equivalent qualification
Locations
Senior Administrator in Highland, Inverness employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer that prioritises employee growth and development within a supportive and collaborative work culture. Located in the scenic Inverness office, we offer hybrid working options post-induction, ensuring a balanced work-life environment while providing opportunities for continuous improvement and professional advancement in the fast-paced IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator in Highland, Inverness
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching common questions and practicing your answers. Focus on how your organisational skills and experience can contribute to the IT team at Barchester Healthcare. Confidence is key!
✨Tip Number 3
Showcase your problem-solving skills! Think of examples from your past roles where you improved processes or resolved issues. This will demonstrate your proactive approach, which is exactly what they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to their mission of outstanding care.
We think you need these skills to ace Senior Administrator in Highland, Inverness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant IT administration experience to show us you're the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've supported teams in the past and how you can contribute to our collaborative culture at Barchester Healthcare.
Showcase Your Problem-Solving Skills:In your application, mention instances where you've identified process improvements or resolved issues effectively. We love proactive candidates who can help us enhance operational efficiency!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Senior Administrator at Barchester Healthcare. Familiarise yourself with their IT administration functions and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised workloads and met deadlines, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Be a Team Player
Barchester values collaboration, so be prepared to talk about your experience working in teams. Share specific instances where you supported colleagues or contributed to team development. Highlighting your ability to coach and mentor others will also resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, ongoing projects, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if the company culture is the right fit for you.
