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- Tasks: Lead the IT Help Desk team and provide top-notch technical support.
- Company: Join Barchester Healthcare, a leading care provider with a passion for support.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts.
- Other info: Opportunities for career growth in a warm, supportive environment.
- Why this job: Make a real difference in a rewarding role that supports vulnerable people.
- Qualifications: Experience in team management and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT THE ROLE
Barchester Healthcare is one of the UK's foremost care providers. With over 25 years' experience and c. 240 care homes and six independent hospitals, we’re passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We’re continually growing and improving our services, which is why we are currently looking for an IT Support Supervisor to join our team.
As an IT Support Supervisor at Barchester, you will be working as part of the IT Help Desk team to both allocate work to the team, as well as provide front line technical support for our employees. You should be able to inspire a team with a heavy workload to maintain an excellent level of service to the business.
ABOUT YOU
To join Barchester as an IT Support Supervisor, you’ll be a team player whose phone manner is confident and friendly. You’ll have previous experience of managing a team and allocating work. You’ll also have outstanding communication skills which enable you to deliver accessible advice. Ideally, you’ll be a self-motivated individual who can work proactively without supervision.
REWARDS PACKAGE
If you join us, you can have a real impact on Barchester's progress; this incredibly rewarding role is instrumental to our growth and success. As well as a competitive salary, we offer one of the best rewards packages in the care sector. Your generous benefits would include:
- Contribution pension scheme
- A range of holiday, retail and leisure discounts
You’ll also have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment. If you have the qualities required for this exciting role and want to work with an organisation that provides the type of care you’d expect for your loved ones, we would welcome your application.
Locations
IT Support Supervisor in Highland, Inverness employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Supervisor in Highland, Inverness
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Barchester on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support and team management. We recommend role-playing with a friend to get comfortable with your responses and show off that confident phone manner!
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've inspired your team in the past, especially under pressure. This will demonstrate that you can handle the heavy workload at Barchester.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Barchester family.
We think you need these skills to ace IT Support Supervisor in Highland, Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous management experience and any relevant IT support roles to show us you're the right fit for the IT Support Supervisor position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your background aligns with our mission at Barchester. A friendly tone goes a long way, so let your personality shine through!
Showcase Your Communication Skills: Since outstanding communication is key for this role, make sure your application is clear and concise. Use straightforward language and avoid jargon to demonstrate your ability to deliver accessible advice.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Barchester Healthcare
✨Know the Company Inside Out
Before your interview, take some time to research Barchester Healthcare. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an IT Support Supervisor, you'll need to inspire your team. Prepare examples of how you've successfully managed a team in the past, especially in high-pressure situations. Highlight your ability to allocate work efficiently and maintain service quality.
✨Demonstrate Your Communication Skills
Outstanding communication is key for this role. Practice explaining technical concepts in simple terms, as you’ll need to provide accessible advice to colleagues. Consider role-playing with a friend to refine your phone manner and ensure it’s both confident and friendly.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the IT Help Desk team and Barchester's future plans. This shows that you're proactive and genuinely interested in how you can contribute to their growth and success.