At a Glance
- Tasks: Support and maintain IT infrastructure across care homes and hospitals nationwide.
- Company: Barchester Healthcare, a leading provider of person-centred care in the UK.
- Benefits: Remote work, travel opportunities, and a supportive team culture.
- Other info: Great career progression in a respected and empowering workplace.
- Why this job: Join a mission-driven company and make a real difference in healthcare technology.
- Qualifications: Computer science degree and understanding of network systems required.
The predicted salary is between 30000 - 40000 € per year.
With over 25 years' experience, and more than 250 care homes and hospitals, Barchester healthcare is one of the largest care home providers in the UK. Our mission is to provide the best possible person-centred care to elderly and vulnerable people, and we're continually growing and improving our services. We have a rare opportunity for an IT Operations Technician to join us in a newly created position on a permanent basis.
In this vital role, you will support and maintain the IT infrastructure across Barchester's nationwide portfolio, including desktop support, system maintenance, and working with computer networks. The role will also involve working on IT infrastructure projects to support our wide-ranging digital transformation. This is a remote position, which will require regular travel to Inverness, where our IT support team is based, as well as national travel across the UK where required.
Required experience and qualifications:
- Computer science degree
- Good understanding of TCP/IP
- Familiarity with both wired and wireless LANs, ADSL and FTTC based WAN connections
- Developing and communicating technical specifications
- Installing and troubleshooting IT equipment in a structured environment
- Full UK driving license
- Flexible for nationwide travel
Role and responsibilities:
- Installing and maintaining the Barchester IT operating environment
- Supporting IT infrastructure within our national portfolio of homes
- Monitoring the performance of computer networks and servers
- Remote management of desktop PCs and laptops, including assurance that all equipment is safe and up to date
- Working closely with software developers and procurement managers
- Provide first, second, and third line support to all IT users in the group
- Deliver infrastructure projects
- Manage firewalls within the network
- Take the lead in configuring Wi-Fi equipment, including access points, associated switches and controllers
- Provide technical advice to management on emerging technologies
- Assist with the maintenance of inventories and IT systems documentation
As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Locations
IT Operations Technician in Highland, Inverness employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer, recognised as one of the best companies to work for in the UK. With a commitment to employee growth and a supportive work culture, we offer our IT Operations Technician not only a chance to contribute to meaningful care but also opportunities for professional development and progression within a dynamic and evolving environment. The remote nature of the role, combined with regular travel to our Inverness base and across the UK, ensures a diverse and engaging work experience.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Technician in Highland, Inverness
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at Barchester. A friendly chat can give you insights and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss your experience with TCP/IP and LANs, as well as any projects you've worked on that relate to IT infrastructure.
✨Tip Number 3
Show your passion for person-centred care! Barchester values this mission, so be sure to express how your IT skills can contribute to improving the lives of elderly and vulnerable people.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace IT Operations Technician in Highland, Inverness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Operations Technician role. Highlight your relevant experience, especially in desktop support and network management, so we can see how you fit into our team.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about this role and how your skills align with our mission at Barchester. Be genuine and let your personality shine through!
Showcase Your Technical Skills:Don’t forget to mention your technical skills, especially your understanding of TCP/IP and LAN/WAN connections. We want to know how you can contribute to our IT infrastructure right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around TCP/IP and LAN/WAN connections. Be ready to discuss your experience with installing and troubleshooting IT equipment, as well as any relevant projects you've worked on.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about specific challenges you've faced and how you resolved them, particularly in a structured environment. This will demonstrate your ability to provide first, second, and third line support effectively.
✨Understand Barchester's Mission
Familiarise yourself with Barchester's commitment to person-centred care. Be ready to explain how your role as an IT Operations Technician can support this mission, especially through digital transformation and maintaining IT infrastructure.
✨Be Ready for Travel Questions
Since this role involves regular travel, be prepared to discuss your flexibility and willingness to travel across the UK. Highlight any previous experiences where travel was a part of your job, and how you managed it successfully.
