At a Glance
- Tasks: Lead and support care homes, ensuring high-quality care and operational excellence.
- Company: Join Barchester, a leader in care home operations with a commitment to quality.
- Benefits: Enjoy a £7,500 car allowance, generous leave, and extensive discounts.
- Other info: Dynamic role with travel, offering significant career growth and development opportunities.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Registered Nurse or equivalent experience with strong leadership in care settings.
The predicted salary is between 50000 - 60000 £ per year.
We are currently seeking a Care Home Operations Manager to join our team and support homes across our Central Division. As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational leadership to our home teams. We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our residents' needs are met.
As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. You'll also be committed to getting our teams to the very best clinical standards through learning and development programmes. This is a permanent position which requires regular travel and overnight stays.
In return for your dedication, we are offering an impressive rewards and benefits package, including:
- £7,500 annual car allowance
- All mileage and expenses paid
- 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days*
- Up to 8% employers pension contribution
- Unlimited access to our generous refer a friend scheme, earning up to £1000* per referral
- Access to a wide range of retail and leisure discounts at big brands and supermarkets
- Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
- Confidential and free access to counselling and legal services
Required experience and qualifications:
- Passionate about providing high-quality care and improving the lives of residents
- Registered Nurse (RN) qualification or equivalent professional experience
- Significant experience in a senior operational/leadership role in a care home setting
- Turnaround home management experience
- Significant experience in managing budgets, financial planning, and cost control
- Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations
- Strong track record of improving care quality and driving operational efficiencies
- Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH
- Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting
- Full UK driving licence, with the ability to travel regularly and stay away from home
Role and responsibilities:
- Take on General Manager responsibilities and become a CQC Registered Manager if needed
- Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements
- With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders
- Manage all sales enquiries and proactively promote the home in the local community
- Build a culture of robust performance management
- Oversee staff recruitment, training, motivation, communication, supervision, and appraisal
- Demonstrate determination to deliver quality care
- Build close and trusting relationships with residents and their loved ones
Care Home Operations Manager - Central in Grovesend employer: Barchester Healthcare
Barchester is an exceptional employer, offering a supportive and dynamic work environment for Care Home Operations Managers. With a strong commitment to employee development, generous benefits including a £7,500 annual car allowance, and a culture that prioritises high-quality care, Barchester empowers its team to make a meaningful impact in the lives of residents across the Central Division. The opportunity for regular travel and collaboration with dedicated professionals further enhances the rewarding nature of this role.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Operations Manager - Central in Grovesend
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Home Operations Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of CQC guidelines and care quality standards. We want you to shine when discussing how you can improve care and operational efficiencies in our homes!
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you've turned around a care home or improved team performance. We love hearing about your successes and how you can bring that magic to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team at Barchester!
We think you need these skills to ace Care Home Operations Manager - Central in Grovesend
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for high-quality care shine through. We want to see how dedicated you are to improving the lives of residents and how your experience aligns with our values.
Tailor Your CV:Make sure your CV is tailored to the Care Home Operations Manager role. Highlight your senior operational experience, budget management skills, and any turnaround home management successes. We love seeing relevant examples!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Care Standards
Familiarise yourself with the CQC guidelines and other relevant regulations before the interview. Being able to discuss how you’ve implemented these standards in previous roles will show your expertise and commitment to high-quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a care home setting. Highlight specific situations where you improved care quality or operational efficiency, as this will demonstrate your capability to inspire and manage teams effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to handle complaints or implement action plans, and be ready to explain your thought process and outcomes.
✨Understand the Role's Travel Requirements
Since this role involves regular travel and overnight stays, be prepared to discuss your flexibility and experience with managing such responsibilities. Showing that you’re comfortable with this aspect will reassure them of your commitment to the position.
