At a Glance
- Tasks: Lead and support care homes, ensuring high-quality care and operational excellence.
- Company: Join Barchester, a leader in care home operations with a commitment to quality.
- Benefits: Enjoy a £7,500 car allowance, generous leave, and retail discounts.
- Other info: Dynamic role with travel, offering excellent career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Registered Nurse or equivalent experience with strong leadership in care settings.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking a Care Home Operations Manager to join our team and support homes across our Central Division. As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational leadership to our home teams.
We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our residents' needs are met.
As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. You'll also be committed to getting our teams to the very best clinical standards through learning and development programmes.
This is a permanent position which requires regular travel and overnight stays. In return for your dedication, we are offering an impressive rewards and benefits package, including:
- £7,500 annual car allowance
- All mileage and expenses paid
- 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days*
- Up to 8% employers pension contribution
- Unlimited access to our generous refer a friend scheme, earning up to £1000* per referral
- Access to a wide range of retail and leisure discounts at big brands and supermarkets
- Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
- Confidential and free access to counselling and legal services
Required experience and qualifications:
- Passionate about providing high-quality care and improving the lives of residents
- Registered Nurse (RN) qualification or equivalent professional experience
- Significant experience in a senior operational/leadership role in a care home setting
- Turnaround home management experience
- Significant experience in managing budgets, financial planning, and cost control
- Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations
- Strong track record of improving care quality and driving operational efficiencies
- Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH
- Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting
- Full UK driving licence, with the ability to travel regularly and stay away from home
Role and responsibilities:
- Take on General Manager responsibilities and become a CQC Registered Manager if needed
- Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements
- With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders
- Manage all sales enquiries and proactively promote the home in the local community
- Build a culture of robust performance management
- Oversee staff recruitment, training, motivation, communication, supervision, and appraisal
- Demonstrate determination to deliver quality care
- Build close and trusting relationships with residents and their loved ones
Locations
Care Home Operations Manager - Central in Grovesend, Swansea employer: Barchester Healthcare
Barchester is an exceptional employer, offering a supportive and dynamic work environment for Care Home Operations Managers in the Central Division. With a strong commitment to employee development, generous benefits including a £7,500 annual car allowance, and a culture that prioritises high-quality care, Barchester empowers its staff to make a meaningful impact in residents' lives while enjoying a fulfilling career. The opportunity for travel and collaboration with dedicated teams further enhances the rewarding experience of working with us.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Operations Manager - Central in Grovesend, Swansea
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Barchester Healthcare for the Care Home Operations Manager - Central role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Home Operations Manager - Central in Grovesend, Swansea
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Barchester Healthcare, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Barchester Healthcare, and how you can make a difference!
How to prepare for a job interview at Barchester Healthcare
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Barchester Healthcare.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Barchester Healthcare appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Barchester Healthcare supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
