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- Tasks: Drive occupancy by managing enquiries and networking within the community.
- Company: Join Barchester, a leading care provider with exceptional quality ratings.
- Benefits: Competitive salary, commission structure, retail discounts, and wellbeing support.
- Other info: Supportive team environment with excellent progression opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Sales experience preferred; self-motivated and target-driven individuals welcome.
The predicted salary is between 35000 - 45000 £ per year.
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
NEED TO DO:
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Regional Customer Relationship Manager in Glasgow employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Customer Relationship Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. The more people you know, the better your chances of landing that Regional Customer Relationship Manager role!
✨Tip Number 2
Show off your sales skills! When you get the chance to chat with potential employers, highlight your proven sales experience and how you've successfully increased occupancy in previous roles. Use specific examples to demonstrate your impact – numbers speak volumes!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Barchester or similar companies and express your interest in working with them. A friendly email or call can go a long way in making you stand out from the crowd.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews and improve your sales strategies. Plus, applying through our site gives you a better chance of being noticed by hiring managers. Let’s get you that dream job!
We think you need these skills to ace Regional Customer Relationship Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Customer Relationship Manager role. Highlight your sales achievements and any relevant experience in healthcare to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to increasing occupancy at our care homes. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since excellent communication is key for this position, make sure your application is clear and concise. Use professional language but don’t be afraid to show a bit of your friendly side – we love that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you research Barchester and their values. Understand their focus on exceptional quality care and how your experience aligns with their mission. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past sales experiences, especially those related to healthcare if possible. Be ready to discuss how you've improved conversion rates or generated leads in previous roles. This will demonstrate your capability to meet the responsibilities of the position.
✨Practice Your Communication
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your delivery and ensure you come across as friendly and professional.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, marketing strategies, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.