Front Desk & Guest Experience Lead - Care Home
Front Desk & Guest Experience Lead - Care Home

Front Desk & Guest Experience Lead - Care Home

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create a welcoming atmosphere and manage the reception area for residents and visitors.
  • Company: Leading care provider in the UK with a focus on community and support.
  • Benefits: Competitive salary and free development opportunities to grow your skills.
  • Why this job: Be the friendly face that makes a difference in people's lives every day.
  • Qualifications: No formal qualifications needed, just bring your people skills and positive attitude.
  • Other info: Join a supportive team in a rewarding environment with great career potential.

The predicted salary is between 24000 - 36000 £ per year.

A leading care provider in the UK is seeking a Receptionist to create a welcoming atmosphere for residents and visitors. As the first point of contact, you'll greet visitors, answer calls, and manage the reception area. Strong communication and a friendly demeanor are essential. No formal qualifications are needed, making this a great opportunity for those with people skills. Attractive benefits include a competitive salary and free development opportunities.

Front Desk & Guest Experience Lead - Care Home employer: Barchester Healthcare

As a leading care provider in the UK, we pride ourselves on fostering a warm and inclusive work culture where every team member plays a vital role in enhancing the lives of our residents. With competitive salaries and free development opportunities, we are committed to supporting your professional growth while ensuring you feel valued and appreciated in your role as Front Desk & Guest Experience Lead. Join us in making a meaningful impact in the community, all within a supportive environment that prioritises both employee well-being and exceptional guest experiences.
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Contact Detail:

Barchester Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk & Guest Experience Lead - Care Home

✨Tip Number 1

Make sure to showcase your people skills during the interview. We want to see how you interact with others, so practice your greeting and friendly banter. Remember, you're the first point of contact!

✨Tip Number 2

Research the care home before your interview. Knowing a bit about their values and services can help you connect better with the team. It shows you're genuinely interested in being part of their community.

✨Tip Number 3

Dress smartly but comfortably for your interview. You want to look professional while still being approachable. A friendly smile goes a long way in making a great first impression!

✨Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows that you’re enthusiastic about the role. And remember, apply through our website for the best chance!

We think you need these skills to ace Front Desk & Guest Experience Lead - Care Home

Communication Skills
Customer Service
Interpersonal Skills
Friendly Demeanor
Reception Management
Telephone Etiquette
Problem-Solving Skills
Organisational Skills
Attention to Detail
Welcoming Attitude

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and welcoming nature shine through. We want to see your personality, so don’t be afraid to show us how you’d create a warm atmosphere for our residents and visitors.

Highlight Your People Skills: Make sure to emphasise your communication skills and any experience you have in customer service. We’re looking for someone who can connect with people easily, so share examples of how you've done this in the past.

Keep It Simple and Clear: Your application should be straightforward and easy to read. Avoid jargon and keep your sentences concise. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!

How to prepare for a job interview at Barchester Healthcare

✨Show Your Friendly Side

Since the role is all about creating a welcoming atmosphere, make sure to showcase your friendly demeanour during the interview. Smile, maintain eye contact, and use open body language to convey warmth and approachability.

✨Know the Company

Do a bit of research on the care provider before your interview. Understanding their values and mission will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.

✨Practice Common Scenarios

Think about common situations you might face as a Front Desk & Guest Experience Lead. Prepare responses for questions like how you would handle a difficult visitor or manage multiple calls at once. This will demonstrate your problem-solving skills and readiness for the role.

✨Highlight Your People Skills

Since no formal qualifications are needed, focus on your people skills. Share examples from past experiences where you’ve successfully interacted with others, whether in a job, volunteer work, or even social settings. This will show that you have the right attitude for the position.

Front Desk & Guest Experience Lead - Care Home
Barchester Healthcare

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